3 tips to increase company value creation and productivity

At Microsoft Services, we believe that leveraging companies’ intellectual capital, which is to manage knowledge like an asset, use it as often as you can, is the best strategy to enable greater value creation and increased productivity. This means that every employee display the following key behaviors:

1. Be a Knowledge Citizen – Display accountability for sharing, re-using and improving collective knowledge to create greater value. These knowledge behaviors are the foundation of the knowledge culture and when every employee wants to behave like this then it becomes the way to work. Therefore, it will "stick" and enable the company to create a durable competitive advantage.

• Before you start anything, ask yourself, there must be someone in your company that has done it before that you can learn from, do it faster and with higher quality and predictability. Innovate by re-using knowledge in another domain!
• It is no use on your PC other than to you. Make your company richer, share it and if highly reusable, promote it. Work with others to enhance it; continuous improvement works for knowledge too.
• Greater value comes from areas such as quality, predictability, lower execution costs, and increased innovation. Promote it widely. Success breeds success.

2. Be Social with a purpose. - Be an active participant of your organization’s Communities of Practice (CoP) or Networks and contribute to their purpose with clear deliverables.

• In our uncertain, complex and fast-changing world, when in need of knowledge, you are as good as your TRUSTED network!
• Like in golf, PARTICPATE. Don’t only sign up for a membership; get a handicap!!!

3. Be Digital. – Studies show that 50% of your productivity comes from individual task performance and 50% from collaboration.

• Know how best to leverage Social, Analytics, Mobile, Knowledge Collaboration and Discovery tools to increase your personal and your enterprise productivity.