Improving Customer Retention
Bill Schmarzo
Bill Schmarzo
Dean of Big Data, CDO Chief AI Officer Whisperer, recognized global innovator, educator, and practitioner in Big Data, Data Science, & Design Thinking
My latest blog provides an example (and analysis process overview) for how to leverage the power of Analytic Profiles to drive your organization's customer retention initiatives.
https://infocus.emc.com/william_schmarzo/improving-customer-retention/