The Top 10 Meeting Mistakes and How to Avoid Them

The Top 10 Meeting Mistakes and How to Avoid Them

Have you ever been in a meeting that seemed like a slow death? Who has not? Do not be the manager of that kind of meeting. You do have a choice. According to research, over half of all meetings are a waste of time. Why? Multitudes of managers do not know how to conduct an effective meeting. They make the same miserable mistakes day in, and day out and never take the time to learn how to conduct them better.

A Microsoft study found people spend an average of 5.6 hours a week in meetings-double or triple this for managers- and 69% felt the time is unproductive. Worldwide 13 billion meetings happen every year, and they waste billions of dollars on time and productivity yearly-Wow!

Managers need to be mindful of this. Effective managers learn to communicate powerfully, positively, and purposefully in any meeting they lead. By doing so, they will propel their teams to new heights in performance achievement. If YOU hold better meetings, you will:

  • Gain higher morale from your team.
  • Receive invaluable input from your team.
  • Making more effective decisions
  • Motivate your team to achieve higher performance.
  • Become noticed by others in your company.

Meetings fail for identifiable reasons but here are my top ten. Where do you need to improve? (These apply to in person, virtual, and phone conference meetings.)

  1. No agenda - Create a meeting agenda ahead of time and communicate it with your team. Be clear on your purpose and what you hope to accomplish.
  2. Poor agenda - Managers who do have agendas try to rewrite world history during the meeting. You must focus. There are diverse types of meetings such as: staff, department, quality improvement, or training. Be clear on your reason for getting together.
  3. Lack of participation - Ban or minimize PowerPoint slides and do not be the only one who talks. Managers need to learn facilitation skills to engage their teams in the meeting. (See point eight below). In addition, get other team members on the agenda to contribute as well. More engagement creates more commitment and energy.
  4. Does not start on time - This is a common occurrence in meetings today. Let your team know in advance that you will start on time. When someone comes late, acknowledge it and remind them of your expectations. However, YOU start on time. Also, focus and aim to complete your meetings in 30-60 minutes or less. Unless it is a conference or training event.
  5. Does not end on time - Make a commitment to a certain timeframe and stick to it. If you do not accomplish everything, get permission from the team for more time or set another meeting time if you must.
  6. No record - Keep a record of what happens in the meeting. Ask someone to be a recorder and take minutes. Share the minutes through a timely email as follow-up.
  7. A couple of people dominate – Certain people will try to dominate a meeting because they like to talk or because of their expertise. Use group discussion methodology to get all people involved. For example, instead of getting blank stares when you ask a question: suggest participants write down their answer, share it with a partner and then do a round robin where participants take turns giving their ideas to the whole group.
  8. Poor facilitation skills - It takes training and practice to run effective meetings. Key facilitation skills include: listening, dealing with problems, giving feedback, designing group input, problem-solving, dealing with disruptive people, keeping the meeting on task, and creating consensus.
  9. No Conflict Resolution - Conflict is not bad. It just means people have differences in opinion. Over time team meetings without conflict lose innovation and trust. Leaders must create openness and learn how to constructively deal with issues when they arise.
  10. No summary at the end - Near the end of every meeting you need to recap key points, and the next step responsibilities. When you do this, you reaffirm the meeting’s outcomes and who is accountable for what.

Oh yes, one more key mistake, you should not have set up the meeting in the first place. Why? Because there is no meaningful reason, you are not prepared, it is redundant, it's not the right timing, or everyone already knows what is up.

James T. Kirk said, "A meeting is an event where minutes are taken, and hours are wasted." You can learn to avoid these mistakes and deliver better meetings. This will also help you become a more effective leader. The clock is ticking, and people are watching you, why not improve today?

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Josephine Ng'endo

Call Centre at Hamilton Harrison & Mathews

9 年

Its amazing this are familiar mistakes yet we repeat them so often, they seem to be the norm. Please change I cry out loud.

Ken Foster, Ph.D.

Mentor-in-Residence Michigan State University Research Foundation

9 年

You nailed it Rick from the picture and the top 10. Missing I notice (but buried in another maybe) is action. IF a meeting has no actions that result than it is just a communication and you can send a message. You could write a single article for each of these top 10. For example, setting up a meeting means having the purpose, key outcome and stakeholders identified. Great piece. thx for sharing.

Chris Young

Business Operations executive who optimizes operational efficiency and maximizes revenue by building a culture of individual leadership. Servant leader building productive, collaborative, engaged teams for 20+ years.

10 年

Thanks for the (painful) reminder of how many ways meetings can go awry. Just thinking of how much time and money can be wasted when meetings are not well managed makes me wince. One of my favorite, or at least most accurate definitions of a meeting is "When everything is said and done, everything is said and nothing's done." However, Rick's point that if one can avoid the pitfalls and instead have focused discussions that engage everyone present is spot on. Well managed and planned meetings can be a powerful tool for communication, motivation, brainstorming, etc., so meeting leaders should be proactive in improving their skills, part of which includes watching their attendees closely during the meeting to be sure that it hasn't stalled out, and regularly soliciting honest post meeting feedback about what worked and what didn't.

Peter Kristoffersson

Delivering VR/AR worlds & industrial performance improvement

10 年

Great list. We all have been in this type of meetings. I have two additional points (observed recently in six different companies): no review of actions from previous meetings at the start of the meeting and, no set time for the meeting. I have also been in meetings (for one specific French company) that were super efficient until we got to the last point (and it always was the last point, 99% of the time a completely irrelevant topic) and the hell opened up. To give you an idea - whether the new marketing pen should be green or blue. A very interesting corporate culture :).

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