Aren't I Smart and Aren't They Stupid?
Marshall Goldsmith
My latest project: MarshallGoldsmith.ai Ask me any question. Everything I know is available for free! | Thinkers50 Hall of Fame | #1 Executive Coach | #1 Leadership Thought Leader | #1 NYT Bestselling Author
This simple tool will greatly enhance your productivity and it involves very little effort.
As you work your way through my video series and written blogs, you are going to hear about a number of personal flaws that none of us are immune to. In the course of reviewing this material, you may recognize yourself. You may say, “That’s me!” or “I do that all the time. I had no idea I was coming across that way.”
Some of these bad habits are hard to admit to ourselves, but if you get a little nudge of self-recognition, that’s a good start. Even better is to admit it might be a problem. Not many people do this as a rule, but if you’re watching this blog series and reading these articles, you may be one of the few. Better still is to take corrective action to mend your ways. These are the gold star people. These are people who are on the fast track toward becoming even better leaders.
The bad habit I’m going to discuss now is another variation on our need to win. It is telling the world how smart we are, how dumb someone else is, or listening to someone else do this. A question I’ve asked more than 100,000 people is: What percent of all interpersonal communication time is spent on a) someone talking about how smart they are or listening to someone else do that plus b) talking about how stupid someone else is or listening to someone else do that? The answer? Right about 65 percent!
Now here’s the real test: How many of you feel more busy and under more pressure than you’ve felt in your whole lives? Most people answer this question with a resounding “I do!” Not to worry, you are not alone. Most of us feel this way. If I were to give you a productivity enhancement tool that would help you save some time and that would definitely increase your efficiency, would your ears perk up? I bet they would.
Here is the productivity enhancement tool – REDUCE THAT NUMBER! How much do you learn talking about how smart you are? Nothing. How much do you learn listening to somebody else do that? Zip! How much do you learn talking about how dumb everyone else is or listening to someone else do that? Absolutely zero.
If you can stop yourself in these seemingly minor moments with someone who works closely with you and presumably knows you well—in other words, when nothing is at stake and you don’t have to flex your “I’m a winner” muscles—you have the skill to stop telling the world how smart you are. And, if you can say, “Excuse me” when the gossip and ego-stroking starts, and get back to your desk, you are well on your way to reducing that number.
Triggers is a #1 New York Times and Wall Street Journal best-seller! Order it at Amazon. See The Marshall Goldsmith Thinkers50 Video Blog for more of this video series.
Photo: Andy Dean Photography/Shutterstock
Executive Assistant/Paralegal Specialist for the Director's Office | DCA | Chief Chapter Officer at YGL
9 年Oftentimes listening to someone complain about the dumbness of others is a bonding exercise. What would you suggest as a replacement? Sure, it's easy to say "excuse me" each time your colleagues start gossiping (which could be all the time, by the way), but what if you're just isolating yourself and setting yourself as "above gossip" (aka above your own colleagues)?
Ben T - very insightful comments. Thank you.
Actor/Extra at Empire Films
10 年Bravo, Mr. Goldsmith!
Senior Principal Engineer @ Constant Contact | Front End Specialist
10 年I have learned a few things about "dumb people" in business. 1) The dumb thing your boss did is something your boss was made to do by upper management, and your boss thinks it's dumb too. But you might not want to bring up the subject. 2) When a whole organization endorses a backward, outdated, or poorly-argued practice or procedure, it's not because they're all dummies. It's because there's a well-protected bully among them. This especially applies to "talking points" involving poor straw man arguments. 3) Take a look around you and watch what is rewarded, and what it punished. Are the opinions of your colleagues shaped by a coping strategy for living with these rewards and punishments? Sooner or later you must decide if you can live with what they live with. You are responsible for your own relationship to "dumb" and "smart".
Author / Playwright / Consultant
10 年This reminds me of a story my father told me when I was young. After serving in the Navy during World War II, my father installed linoleum floors during the day and went to school at night to become a Mechanical Engineer. Upon graduating, he went to work for a small tool and die company. He started with three other recent graduates who were all told that they were on a probationary period. After six months, one would be selected to stay on with the company. Each day, during lunch, one particular "old timer" would share stories about the job with the newbie’s. At first, the stories were new and interesting but, after some time, became old. Often, the "old timer" would repeat himself. One by one, the other three newbies drifted off until only my father was having lunch with him. I asked my father why he would keep listening. Smiling, my father replied, "Yes, he certainly did repeat himself a lot, but everyday he'd say at least one thing he didn't say before...something important. His stories helped me to become a better engineer, and I was grateful." At the end of the probationary period, my father was selected and stayed with the company for almost forty years until his retirement. My father was an amazing Dad, man, and engineer. The lesson my father taught me was simple. Whenever you think you've heard it all before, that you think you have all the answers, keep your mouth shut and listen. If you listen at least twice as much as you speak, you'll learn something; about yourself and others. - from "A Lifetime Working with Idiots & How to Survive". Visit: www.workingwithidiots.net