State of Aviation: Emerging from a Lost Decade
This post is part of a series in which LinkedIn Influencers analyze the state and future of their industry. Read all the posts here.
To appreciate the current state of the airline industry, it’s important to understand life both before and after 9/11. Before 9/11, the airline industry could be easily defined by two sectors: the traditional, high-cost “legacy” airlines, and a handful of low-cost carriers, like Southwest Airlines. The airline industry was relatively strong and stable, coming off a record year in 2000.
The year 2001 already was showing signs of recession in terms of traffic demand, but revenues were shattered after 9/11. At that point, we were all low fare carriers, low-cost or not.
Adding to the fragile air travel demand environment were rapid and substantial changes in airport security. This was occurring at precisely the same time that technological connectivity was further reducing the need for business trips. Finally, energy costs began an upward march, culminating in prices that are currently six-fold higher than in 2000. Transportation companies, especially airlines, have seen their cost structures rise precipitously, resulting in fares that are significantly higher. Soft demand and soaring operating costs are a bad combination. Toss in the worst recession since the Great Depression in 2009, and you’ve got a recipe for disaster. Travel demand is price-sensitive, and the result is that domestic travel hasn’t grown much, if at all, since 2000.
In the 13 years since the record year of 2000, every single high-cost, legacy airline has gone through bankruptcy at least once, consolidated, and radically restructured their labor contracts — to the extent that the only link to these airlines’ past and their current state is their name. Sensing opportunity, we’ve since seen the emergence of new low-cost carriers, some billing themselves as “ultra” low-cost carriers.
Despite the fact that the U.S. economy has grown about 30 percent during that time, domestic air traffic has remained relatively flat. One is hard-pressed to name another industry that has not grown as a whole in 13 years. It’s a remarkable figure.
Today, after the massive restructuring of the legacy airlines, and with high but stable energy prices, the industry has stabilized, financially. Profits are flowing, again. Debt is declining, and balance sheets are improving. However, because of higher fares driven by high energy prices, traffic and capacity are growing just moderately, if at all.
A stabilized airline industry is good news for travelers and good news for the economy as a whole. That is especially so when you consider that commercial aviation — particularly the U.S. airline sector — enables 10 million U.S. jobs and generates 5 percent of our nation’s gross domestic product. Every 100 airline jobs help support some 360 jobs outside of the airline industry. Together, the airline industry drives more than a trillion dollars in economic activity to our nation’s economy every year.
As the evidence clearly demonstrates, the biggest enemy to air travel is rising costs — they drive fares higher and that destroys price-sensitive air traffic.
Our biggest need as an industry is supportive government policies that recognize the vital role that we play in our nation’s economy. More than anything else, the United States government needs to replace its current patchwork of counterproductive policies, multiple taxes and fees, oppressive regulations, and antiquated infrastructure with a National Airline Policy that will enable the U.S. airline industry to grow again and reclaim its mantle as the global pacesetter.
One major component of a National Airline policy is for the Federal Aviation Administration (FAA) to work with the airlines to accelerate the implementation of a modernized, satellite-based Air Traffic Control (ATC) system, otherwise known as NextGen. If implemented properly, NextGen’s GPS backbone will allow aircraft to fly more directly and efficiently.
Today, the majority of U.S. air traffic is managed through 1950s technology, resulting in longer flights, less efficient use of our air space, increased fuel consumption, and delays and congestion. The good news is the tools and technologies exist in today’s modern jet aircraft — including the vast majority of Southwest’s fleet of Boeing 737s — to deliver immediate benefits for airlines, passengers, and the environment. While we have made some progress to implement NextGen in our nation’s ATC system, our federal government needs to do more — and to do it sooner rather than later. It’s in everyone’s best interest to expedite the implementation of NextGen and bring our infrastructure into the 21st century.
The airline industry has always been cyclical, vulnerable to risks of the capital intense, labor intense, highly regulated, overtaxed, and energy dependent environment in which we operate. I don’t foresee any of that changing — it’s a way of life in our industry. But the industry has responded to the extreme challenges that we have faced over the last 13 years, and we are emerging from the “Lost Decade” as a stronger, healthier industry.
Today, we find ourselves at the dawn of a new era. Indeed, the future is bright.
Photo: Stephen Keller/Southwest Airlines
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Technical Leader | Principal Engineer | Platform Architect | Drone Architect | Network Architect | System Manageability SME
10 年Good post Gary. It's interesting to hear your perspective. My biggest complaint at this point of the state of the industry is the poor customer service provided by the "Traditional Carriers" -- particularly international and compared to the international competition. One would think that the low cost players (like SWA) would be lower service, but actually it's better service. Sure, SWA doesn't serve those "meals", but everywhere else (bags, issue resolution, friendliness), SWA appears to be better. I learned over time to never book a connected itinerary with a US carrier because the US carriers through foreign will really kill you if you have to change one thing. To change a flight from a $100 middle leg to a $150 middle leg (current bookable price), the US (Traditional) carrier will charge you $600+. If you want to opt to just drop (no show) the $100 leg and pay for the $150 out of pocket, the US carrier will cancel your remaining itinerary (including the long haul back home). I would much rather pay a little more on average and forego all this "gaming" that is done to the customer. This type of shakedown is the antithesis of customer service and since most traditional US carriers operate this way, it seems that allowing all the mergers in the recent past did not give the consumers what the airlines claimed they would deliver. They now operate as a colluding poor service oligopoly. By contrast in Greece, Turkey, Asia, (and even sometimes Europe believe it or not) I have found their customer service to be much better and their reasonableness on change fees to be much better ($30-$50 fees for change + rate difference). They incentivize bag checking by making it free and limiting the hassle of tetrising all those carry ons in the overheads. For domestic, it is only the handful of carriers that can still deliver a reasonable level os service. SWA (and likely a few other non-traditional carriers -- I really haven't experimented with them) can still pull it off even without the "frills".
Agency Partner at FIG Insurance
10 年I totally agree with this statement: "More than anything else, the United States government needs to replace its current patchwork of counterproductive policies, multiple taxes and fees, oppressive regulations, and antiquated infrastructure with a National Airline Policy that will enable the U.S. airline industry to grow again and reclaim its mantle as the global pacesetter."
Missionary at Mission Asia 2000
10 年Okay
Regional Director of Operations - Electrical/Technical Industries
10 年I've got agree with the 1950's technology. The FAA is more worried about justifying its existence than improving the system in which both we, as GA pilots, and the commercial airlines operate. It's kind of ridiculous that I have better avionics and radios in my aircraft than many operating airliners. It's also crazy that the data from airliner's operations is not uplinked on a regular basis instead of being recorded on ancient, on board, "black boxes". Most airliners have links for internet and cellular phones, it's very simple to add aircraft "state" data bursts into this data stream. Why don't we do it.....the FAA requires too much certification for a modem to replace the black boxes....follow the money. If the airlines could simply dump the data stream to a server and no more lost black boxes. It's the FAA's motto ----- "We're not happy until you're not happy!" Come on FAA ---- get with the program. We've got the safest system in the world....but for how long and at what price?
Enfermera en USP Hospital Santa Teresa
10 年Por favor pueden escribir en espa?ol no entiendo gracias