A global rolling bearing company HR manager asked me if I want to hire a sales engineer for rolling bearings and want to test his knowledge, what are the 20 questions to ask him to check his technical knowledge ?
20 Questions to Test a Sales Engineer's Rolling Bearing Knowledge:
1. Application & Selection:
- Explain the key factors you consider when recommending a rolling bearing for a specific application?
- How do you differentiate between various bearing types (ball, roller, etc.) for varying load and speed conditions?
- Describe your approach to selecting the appropriate bearing clearance for an application with thermal expansion considerations.
2. Technical Specifications:
- Explain the significance of internal clearances, preload levels, and their impact on bearing performance and life.
- Describe the different types of bearing seals and their suitability for various operating environments.
- Differentiate between ABMA and ISO bearing grades and their impact on accuracy and noise levels.
3. Troubleshooting & Problem-Solving:
- Explain the common causes of bearing failure and how to identify them through visual inspection and vibration analysis.
- Describe your approach to troubleshooting noise issues in a bearing application.
- How would you recommend extending the life of a bearing in an application experiencing high operating temperatures?
4. Industry Knowledge & Standards:
- Discuss the latest trends and advancements in rolling bearing technology.
- Explain the importance of bearing standards (e.g., ISO, ABMA) and how you leverage them in your work.
- Are you familiar with specific bearing standards relevant to our industry (e.g., aerospace, food processing)?
5. Sales & Customer Interaction:
- Describe your experience working with engineers and designers to specify rolling bearings.
- How do you handle technical inquiries from customers with varying levels of knowledge about bearings?
- Explain your approach to presenting technical information to customers in a clear and concise manner.
6. Additional Considerations:
- Can you share a recent technical challenge you faced with a customer and how you resolved it?
- Are you familiar with any specialized bearing types or applications relevant to our company?
- Describe your experience with bearing lubrication selection and maintenance practices.
- How do you stay updated on the latest developments in the rolling bearing industry?
- Do you have any questions for me about our company or its products?
- Present the candidate with a specific application scenario and ask them to recommend a suitable bearing and explain their reasoning.
- Ask the candidate to demonstrate their knowledge of bearing calculation tools or software.
- Adapt the questions to your specific industry and product offerings.
- Assess the candidate's ability to explain technical concepts clearly and concisely.
- Evaluate their problem-solving skills and critical thinking ability.
- Look for their understanding of customer needs and effective communication skills.
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