- Don’t criticize, condemn, or complain: Avoid negative language and criticism in your interactions with others.
- Give honest and sincere appreciation: Show genuine gratitude and appreciation for others’ efforts and accomplishments.
- Arouse in the other person an eager want: Understand and appeal to others’ desires and motivations to create a sense of interest and excitement.
- Become genuinely interested in other people: Show interest in others and engage in meaningful conversations to build rapport and understanding.
- Smile: A simple smile can help to create a positive atmosphere and make others feel more comfortable.
- Remember that a person’s name is to that person the sweetest and most important sound in any language: Use people’s names to show that you value and remember them.
- Be a good listener: Listen actively and attentively to others’ perspectives and ideas.
- Talk in terms of the other person’s interests: Frame your ideas and conversations in a way that appeals to others’ interests and priorities.
- Make the other person feel important — and do it sincerely: Show genuine appreciation and respect for others and their contributions.
- The only way to get the best of an argument is to avoid it: Avoid arguments and disagreements by focusing on finding common ground and building understanding.
- Begin in a friendly way: Start conversations and interactions with a positive and friendly tone to set the stage for a productive and amicable exchange.
- Get the other person to say “yes”: When trying to persuade someone, start with points that you know they will agree with to establish a sense of rapport and cooperation.
- Let the other person do a great deal of the talking: People love to talk about themselves and their experiences, so give them the opportunity to do so and listen attentively.
- Let the other person feel the idea is theirs: When trying to influence someone, frame your ideas in a way that makes them feel like they came up with the solution themselves.
- Try honestly to see things from the other person’s point of view: Empathy and understanding are key components of effective communication and relationship building.
- Be sympathetic to the other person’s ideas and desires: Show genuine concern and interest in other people’s thoughts and feelings, even if you don’t necessarily agree with them.
- Appeal to the nobler motives: When trying to persuade someone, focus on the positive and uplifting aspects of your argument, rather than using fear or intimidation tactics.
- Dramatize your ideas: Use storytelling and vivid imagery to make your ideas more engaging and memorable.
- Throw down a challenge: People love a good challenge, so give them an opportunity to rise to the occasion and prove themselves.
- Make the other person happy about doing the thing you suggest: When asking someone to do something, make it clear how it will benefit them and appeal to their self-interest.