2 Social Media Trends to lookout for in 2020

Video Content - Posting videos on your social media pages equals big business in 2020. Most people would rather learn about something by watching a video, rather than reading. Get your brand in the forefront of consumers minds, by creating and posting interesting videos that they can then share onto their own timelines.

Chatbots - More and more social media pages are implementing chatbots to interact with users that visit their page. Chatbots are always available and are quicker to respond to users. Each time a customer sends an inquiry, a chatbot with a prerecorded flow chart of conversations can respond to the customer within seconds. If your social media page does not have a chatbot in 2020, you should seriously consider implementing one.