#2 March Newsletter

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Your weekly dose of telecoms expertise is ready! Explore the content we've put together for you. ??

• TalkTalk overtakes Vodafone as UK's biggest fibre provider READ NOW?→

• AWS follows Google's lead by waiving data transfer fees READ NOW?→

• SK Telecom lays out its plan to be a leader in AI READ NOW?→

Augmented Reality in Telecom: Enhancing User Experiences and Services

Augmented reality (AR) offers transformative capabilities for both customer-facing interactions and backend operations in the telecom sector. Here's how AR is reshaping the industry:

• Customer Engagement: AR enables interactive demonstrations of products/services, enhancing customer experience and decision-making.
• Customer Support: Troubleshooting with AR overlays guides users through processes, reducing resolution times and improving satisfaction.
• Operational Efficiency: AR-equipped technicians access real-time data for maintenance tasks, enhancing efficiency and reducing downtime.

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