2 Causes Of Scope Creep

How does scope creep happen?

It’s when there’s an addition or expansion to a project that’s NOT part of what’s originally discussed in the contract.

 If you don’t manage scope creep in your agency…

 It can cause issues in the project that can even leave the client unsatisfied and unwilling to renew the contract.

 And it can also lead the agency to lose unnecessary resources.

This is why you need to identify if your agency is in danger of scope creep.

I’m going to share two signs that’ll reveal if scope creep is going to be a problem for your agency.

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#1 - Failure to outline true scope in contracts

 In every project, it’s important to discuss the true scope with everyone involved.

Make sure it’s the one specifically outlined in the contract. Otherwise, you’re opening a lot of doors for scope creep to happen.

To avoid that, communicate this with both the client and the project team involved.

That way, it won’t confuse anyone when there are inevitable changes to be made.

And in case there are additional tasks or services initiated by your agency or the client, communicate it properly.

#2 - Inconsistent collection of project requirements

 It increases the chances that scope creep will happen.

You see, changes are bound to happen as a project develops. Clients may ask for things that may not be stated in the contract.

 And if the project managers aren’t aware of the contract, there’s a chance that they’ll agree to the additional scope without understanding the implications of that to the overall project cost.

 Now, this could lead to two things.

The agency will lose money over the project, or the client will feel dissatisfied and won’t get the agency’s services again.

You don’t want that to happen.

There’s a simple way to avoid scope creep.

 You can’t complete a project if the requirements aren’t collected properly.

Without enough requirements, it’s another doorway for scope creep to take place.

 That’s why the best way to avoid that is to have a clear process of collection. It should be part of what you’ll define at the beginning of the project.

Make sure the client is well aware of what’s expected of them to get the project done.

 What materials do you need from them?

At the same time, your team should follow a standard process of collecting the requirements.

 When should the team send emails to collect the requirements?

Such a process will ensure that no requirement is forgotten, the project will be completed in time, and that the smooth flow will keep scope creep from being a problem.

Is that helpful?

 If you take a look at your agency and you find these two issues, fix it as soon as you can.

If you need more information about this…you can schedule a discovery call with us.