Raising the Customer Service Bar

Customer Service is a dedicated department at Discova, and not just a part of our business’s Operations team.

As part of our winning formula, we have invested resources, processes and maintained a commitment to customer excellence by building a 24/7 department, seven days a week, purely dedicated to being at your service when you and your clients need us.?

Headquartered in Bali, Indonesia and led by a team of expert customer service professionals from across the region, solving matters in record time, assisting clients at destinations, and streamlining all partner queries through consistent communication has only benefitted our reputation as one of the leading DMCs in Asia.?

Wonder how this all works? https://bit.ly/247CustomerService?

Welcome to our client-centric World!?

Travel Products with Educational, Immersive Value?

Are you seeking memorable encounters that give a sense of purpose and immersion to your travel plans?

Attuned to the rise of mindful travel, more and more visitors are choosing homestays as their accommodation of choice, allowing them to effortlessly observe daily lives of locals, directly engage with them and contribute to their financial well-being.

Discova is just one request away from helping you curate the tailor-made travel plan of your clients’ dreams across our destinations of Cambodia, Indonesia, Thailand and Vietnam (where we have significant grassroots connections), and other full-day explorations that could pique your interest.??

A break from the ordinary: https://bit.ly/DiscovaTheDifference??

A Rising Experience over Phuket?

Seeing Phang Nga Bay through different eyes and from different angles requires rising above the obvious. A growing demand for unique excursions while remaining spellbound by this region’s natural beauty has led to an increased innovation from our product team to give our customers a high dose of Instagram adventure.??

Collaborating with one of the leading helicopter companies in Thailand, Discova now takes clients on a chopper tour over one of southern Thailand’s most breathtaking regions.?

Taking Phang Nga to new heights: https://bit.ly/488wCOH??

Threading Sustainable Practices in Siem Reap?

There are many traditions to be found in Siem Reap without following the more apparent trails. A new full-day tour has been devised to support what matters most—cultural preservation, socially engaging encounters with good food, and taking paths less(er) travelled.??

While some bucket list landmarks are included on this tour, it is all about seeing how life moves with Khmer traditions in mind.?

Spinning perfection: https://bit.ly/47r64Jr??

Indonesia Adds New Health Pass for Arrivals??

Starting 27 August, all visitors to Indonesia must fill in the SATUSEHAT Health Pass online before their departure. This electronic health declaration includes health and travel information, which will be scanned upon arrival through a generated barcode. Completing the form beforehand ensures a smoother entry process.??

Additionally, temperature checks are in place, and anyone experiencing Mpox symptoms within 21 days of arrival should seek immediate medical attention and present their SATUSEHAT barcode to concerned health authorities.?

The how and what for travellers: https://hubs.ly/Q02NfWhK0?

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