18. Virtual Reality as a Tool for Technical Training of Operators and Maintenance Personnel

Virtual Reality (VR) is revolutionizing the way technical training is conducted in the vertical transportation industry. This immersive technology enables the simulation of realistic and complex environments in a controlled space, offering numerous benefits for both operators and maintenance technicians.

1. Simulation of Realistic Environments

VR provides the ability to faithfully recreate elevator and escalator systems in virtual environments. Operators and technicians can practice specific tasks, such as adjusting mechanical components or identifying faults in electrical systems, without needing access to real equipment. This not only reduces risks but also allows detailed training for emergency situations that are difficult to replicate in the physical world.

2. Safe and Efficient Training

Traditional technical training involves inherent risks, especially in maintenance activities that require direct interaction with operating machinery. VR eliminates these dangers by enabling users to learn and practice in a completely safe environment. Additionally, it reduces costs associated with using physical equipment for training, as much of the initial learning can take place virtually.

3. Adaptation to Different Levels of Experience

VR can be customized to meet the needs of technicians with varying levels of experience. From basic modules for beginners to advanced simulations for experts, this tool offers a progressive learning curve that enhances knowledge retention and accelerates skill development.

4. Problem Solving and Decision Making

In technical maintenance, the ability to quickly identify and resolve problems is essential. VR training can include simulated fault scenarios, challenging technicians to diagnose issues and make decisions in real-time. This fosters critical thinking and improves preparation for unforeseen situations in the field.

5. Collaboration and Remote Training

VR allows teams in different locations to work together in shared simulations, enhancing collaboration and knowledge transfer. This is particularly valuable for global companies with technicians distributed across multiple regions. Moreover, it facilitates ongoing training by eliminating distance barriers, enabling workers to train without needing to travel.

6. Precise Assessment and Feedback

VR technology can track users' actions, providing detailed data on their performance. This enables accurate assessment of acquired skills and specific feedback on areas for improvement. Additionally, simulations can be repeated as many times as necessary to achieve an optimal level of competence.

Virtual Reality is transforming technical training in the vertical transportation industry, making learning safer, more efficient, and more accessible. By integrating this technology into training programs, companies can develop more skilled technicians, reduce operational costs, and improve safety in operations. As VR continues to advance, its impact on technical training will become increasingly significant, positioning it as a key tool to address future challenges.

Examples of Virtual Reality Implementation Worldwide

Germany

Several vertical transportation companies, such as Thyssenkrupp Elevator, have developed VR-based training programs to train their technicians. These programs include simulations for maintenance and fault diagnosis in complex elevator systems. In Berlin, training centers equipped with VR allow technicians to recreate emergency situations and minimize field learning time.

Spain

Companies like Orona have integrated VR into their technical training programs. Modules include simulations for repairing and adjusting mechanical components, reducing risks and costs associated with physical training. Technical universities in Catalonia are collaborating with local companies to design training curricula that incorporate this technology.

France

Companies such as Schindler have implemented VR simulations to assess and improve technicians' skills before assigning them to fieldwork. Training centers in Paris offer remote collaboration VR modules for technicians across different parts of Europe.

Brazil

Leading companies in the sector are investing in VR to train operators in large cities like S?o Paulo, where elevators are essential in high-rise buildings. This includes advanced simulations of emergency scenarios. In collaboration with technology institutes, VR-based learning platforms are being developed for technical students.

Mexico

In Mexico City, local companies have begun using VR to train maintenance technicians on complex escalator and elevator systems in shopping centers and metro stations. Training centers are adapting VR programs for various levels of technical expertise.

Argentina

Companies in Buenos Aires have integrated VR tools to train operators in diagnosing and resolving technical issues, especially in older systems requiring more frequent maintenance. Industry chambers in the vertical transportation sector have started promoting the adoption of VR in regional technical training programs.

India: Training in the Vertical Transportation Industry

In cities like Bangalore and Pune, global companies such as Otis and KONE have introduced VR technical training programs. These programs include simulations that allow technicians to practice complex tasks, such as preventive maintenance and troubleshooting electrical failures. Technical training institutes collaborate with sector companies to integrate VR modules into their courses, preparing technicians to operate in high-density urban conditions common in India.

China: Innovation in Training Centers

China, a leading market in the elevator industry, has adopted VR in its technical training programs, particularly in cities like Shanghai and Shenzhen. Companies such as Hitachi Elevator and Mitsubishi Electric develop advanced simulations to prepare technicians for next-generation systems. At Chinese technical universities, such as Tongji University, virtual environments are used to teach elevator and escalator operation and maintenance principles, enhancing learning efficiency.

Turkey: Regional Collaboration Programs

In Istanbul and Ankara, companies like Wittur and Schindler have implemented VR simulators for maintenance and safety training. This is especially relevant for historic buildings, where access to real elevators during learning may be limited. Local industrial associations have started offering VR-based training for small and medium-sized businesses in the sector, promoting technological modernization in the Turkish market.

These countries demonstrate a progressive adoption of Virtual Reality to address specific challenges such as population density, the need for technological modernization, and training on advanced systems. The integration of this technology enhances safety, reduces costs, and improves the efficiency of technical training in each region. These examples clearly show how VR is revolutionizing technical training in various contexts and regions, adapting to the specific needs of each market.

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