15 Question Effective Hotel Management Quick Quiz

Taking the first of these Quick Quizzes will help you identify the aspects of Hotel Supervision or Hotel Management you’re good at and areas you need to improve? Answer questions as you actually are (rather than how you think you should be or do).

Decide, which of the words from 1 to 5, ((1) Never (2) Rarely (3) Sometimes (4) Often (5) Always), most truthfully reflects your beliefs or behaviour at work. At the end add them up and see how you are doing.

1 - I _______ talk to team members about their individual goals, and I link these to the goals of the Hotel.

2 - When I delegate work, I _______ give it to the person who has the most time available.

3 - I _______ follow up with team members whenever I see that their behaviour has had a negative impact upon the Hotel in some way.

4 - I ______ make Hotel decisions following analysis, rather than relying on what I think is best?

5 - I ______ let my team members figure out for themselves how best to work together if time allows?

6 - I ______ give ongoing feedback so people have a chance to learn from their performance within the Hotel.

7 - I _______spend time talking with my teams about what’s going well and what needs improving with their activities in the Hotel.

8 - I _______ involve my teams in conversations to help with quality at work in the Hotel.

9 - When putting together a team, I _______ consider the skills I need before seeking people for the position.

10 - I _______ try to motivate people individually rather than just the whole team.

11 - When I have a problem in the Hotel, I _______ try to solve it myself before asking my own manager what to do.

12 - If my teams make a significant mistake, I _______ update my own manager on what has happened and apologise.

13 - If conflict occurs within a new team, I _______ accept it as an inevitable as teams and teamwork develops.

14 - If you want a job done well, doing it yourself will ________ be the right thing to do.

15 - I _______ talk with team members as individuals to ensure that they know what they need to do to be productive?

Scoring:

46-75: You’re doing a great job managing your team. See if you can make your performance even better. What are some areas that you may need to improve?

31-45: You’re on your way to becoming a good manager. You’re doing some things really well. Now it’s time to work on the skills that aren’t so good. Develop a plan to work towards them.

15-30: You have some work to do. If you want to be effective in a management role, you must learn how to organise and monitor your team’s work. It’s imperative you develop specific skills that will increase your success.

Sawyers Tip: Effective management requires a wide range of skills, and each of these skills complements the others. Your goal should be to develop and maintain all of these skills. 

If I have a sufficient response I will publish more of these...let me know?

Through his electronic writing, Stephen attempts to help those without the time or often the money to attend College by providing them with Learning.

Watching these vlogs and reading these blogs will assist hospitality students and workers in the Global Hospitality Industry to train and develop using Social Media.

ABOUT THE AUTHOR: Stephen Sawyers brings 20-years of Hotels and Hospitality Management to his book writing.

These blogs and vlogs are intended for hotel workers, supervisors and managers who are (or want to become) actively engaged in learning and development around the world.