15 Game(ify)-Changing tips from Tutti's CEO, Gabriel Isserlis! ????
Founders Unplugged
Founders Unplugged is a web series capturing long-form conversations with startup founders from all over the world.
?? Get ready to level up your business with these 15 golden nuggets of wisdom on gamification and customer experience, straight from the brilliant mind of ?? Gabriel Isserlis , Founder & CEO of Tutti (visit www.tutti.space) .
Gabriel shared many things with Founders Unplugged and we took (with the help of our friends at VirtualBrain ) the top 15 most compelling pieces of advice for best practice as it relates to gamification and providing world-class customer experienced and compiled that into this lovely list for you! ??
?? You're welcome!
?? Watch/listen to the full Founders Unplugged conversation on the platform of your choice here: https://linktr.ee/foundersunplugged
15 Game(ify)-Changing tips from Tutti's CEO, Gabriel Isserlis! ????
1?? Forget overwhelming your customers with information overload. Keep it concise, and valuable, and avoid sounding like snake oil. Quality over quantity! ??????
2?? Proactive customer success is the secret ingredient. Engage with your customers regularly, surprise them with new discoveries, and provide continuous value. ???
3?? Level up the user experience! Take inspiration from game designers and create an enjoyable and engaging journey for your customers. It's all about winning hearts and minds. ????
4?? UI and UX: your keys to delightful surprises. Exceed customer expectations, surprise them with a well-designed interface, and leave them craving more. ????
5?? Underpromise, overdeliver! Delight your customers by going above and beyond their expectations. It's the recipe for building long-lasting loyalty. ????
6?? Your customers are your community. From day one, involve them in your journey. Incorporate their feedback, let them shape your business, and create a community-led experience. ????
7?? Communication is key! Regularly reach out to your customers, listen to their feedback, and use it to refine and improve your product or service. ????
8?? Be the superhero of customer service. Anticipate problems, stay one step ahead, and solve issues before they even arise. Your customers will love you for it! ?? ♂???
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9?? Turn customer feedback into investor gold. Use their insights and call recordings as valuable data to showcase during those all-important investor pitches. ????
?? Find your first customers and conquer the problem first. Validate your idea before diving into solution-building. It's the smart way to start your journey. ????
1??1?? No-code solutions: your secret weapon! Save time and resources by leveraging no-code tools for your MVP. Build and test your concept swiftly. ??? (want to know more about this? Speak with Tom Noble ).
1??2?? Your community, your compass. Involve your customers in the product roadmap and development process. Together, you'll create something extraordinary. ?????
1??3?? Embrace mistakes and turn them into stepping stones. Learn from the ups and downs of your entrepreneurial journey to improve your strategy and grow stronger. ????
1??4?? Time is precious! Streamline scheduling with tools like Calendly or HubSpot Meetings to save time and focus on what truly matters. ???
1??5?? Dare to talk to strangers! Conduct customer interviews, embrace the insights, and validate your ideas. You never know what game-changing insights you might uncover. ?????
?? Share these game-changing tips and let the sparks fly! Which one resonates the most with you? Comment below and let's keep the conversation going. ???
Watch this full episode of Founders Unplugged on YouTube here: https://youtu.be/dbs4C9-OQv0
Shout outs!
??Big thank you to ?? Gabriel Isserlis for providing the time and insight to inspire this article.
??And another huge thank you to the team at VirtualBrain for providing the tools to make the analysis of the transcript that led to this article so easy!
Founder of Hire An Entrepreneur | Only hire those who have experienced your problems before.
1 年Thanks for the tag guys!