14 Smart Ways To Improve Communication At The Workplace
Want to know the smart ways to improve workplace communication? Well, the ideal workplace is one where the employees are friendly, open, and professional. Having effective communication allows the free-flow of roles and responsibilities which boost workplace productivity.
Unfortunately, there are a majority of workplaces where the communication does not operate smoothly. This leads to missed deadlines, misunderstandings, and tension between the employees. So, how to improve communication in the workplace so as to get the tasks done properly. Below is a list of a few smart tips that will surely help you improve communication at your workplace. Read on to know details.
# Be open to criticism
Welcome the constructive criticism to bring out the best in you. Being at a workplace, you should be open to reciprocal feedback. The feedback must be clear and detailed. Moreover, if it is done publicly then everyone else can also learn from it. Above all, you need to remember that nobody is perfect. A little criticism help to bring out the best in you and improve the overall communication.
# Have an open-door policy
Wondering, what exactly does it mean? Well, it simply means that anyone can ask questions, pitch ideas, and voice their concerns. Now, this plays an important part in building trust within the team. When you make the management inaccessible for the employees, they don’t feel valuable to be a part of your organization. Therefore, it is important to keep the communication doors open so that they can exchange ideas freely. This will further create a sense of mutual understanding and build trust.
# Do fun stuff to boost the Morale
Today, most companies are incorporating team building activities to improve communication among team members. The workplace activities help to boost the morale of the employees and further enhance communication. Trust me, this will help to make the employees comfortable and build a strong sense of reciprocity.
# Be clear about the tasks
Well, it has often been observed that the major problems at the workplace start when the tasks are not clearly defined. No can get the tasks done if they are unsure of what they are accountable for. So, make sure the entire team knows what exactly they need to do to get their goals completed. You can keep a check on them regularly, ask them questions, and even address the issues. Doing this will not only improve communication but also boost workplace productivity.
# Communication training
Yes, it exists! If you are a managerial level in a company, then you can organize communication training once a month or so. It may include managerial skills, presentation skills, business skills, and more. Yes, it might be a bit costly for the company, but the benefit it outweighs will improve your team functioning.
# Coffee breaks
To keep up the spirit of team-building, you can offer them set coffee breaks. Coffee is fuel for many and when enjoyed with the right company it can be more enjoyable. Give your employees a coffee break and allow them to interact often. This will promote healthy communication among co-workers and encourages the exchanging of ideas.
# Decide the right form of communication
One needs to understand that different situations need a different form of communication. For example - if the project is in-house, then having face-to-face meetings will provide the best results. The employees can easily interact and ask their queries. On the other hand, if the team members are working remotely, then it is best to have a video conferencing. This will keep you in touch with the employees and help in the free flow of ideas and thoughts. Don’t forget that emails have always been a popular medium of communication at the workplace, but you cannot solely rely on them as it may get lost in the cyberspace. So, no matter which forms of communication you use, keep in mind the probable pros and cons.
# Project management software
Today, most reputed companies use project management software for more transparency at work. These tools not only allow the team members to communicate effectively but also provide the ability to track the progress, check details, and collaborate with team members. Having such a streamlined system at the workplace will give access to specifics of the projects and the ability to track things more efficiently.
# Take time to listen
To establish effective communication, it is important to take out time to listen to each other at the workplace. You must give your employees more space and get honest and transparent feedback. Remember, not everyone is not open to discussing their thoughts, so take out time to understand their behavior. Make the employees comfortable so that they can easily discuss their concerns and queries. Not to forget, communication is a two-way process and one needs to be open to both. Listen and then react!
# Avoid making quick assumptions
One of the biggest inhibitors to workplace communication is making quick assumptions. If you feel that an employee is lagging in a particular field, then instead of making wrong assumptions that he/she is a slacker. Ask them what issue they are facing in the field and try to know the core issue. Provide an open ear and help to establish an effective line of communication.
# Take full advantage of mobile devices
Everyone owns a mobile device these days. So, why not make full advantage of this platform? Yes, it does include project management tools but it also includes the chat boxes. No matter where you are working from, you can easily establish an effective means of communication with the fellow team members and know details. Doing this allows free flow of thoughts and ideas, and further, build a solid network of communication.
# Make a survey
At workplaces, it is often difficult to get candid and honest with the team members. To understand the concerns and needs of the employees, you can organize an anonymous survey. Yes, you read it right! This survey may include their concerns or general situations that are there at the workplace. An anonymous survey will allow the team members to freely express their thoughts and share their opinions. This will help you know more about the issues and further improve effective communication.
# Don’t over communicate
Excessive communication may also affect the workplace environment. Yes, communication is important at the workplace, but too much popping out in each other activities may have an adverse effect. Most people tend to keep their work till the working hours, they don’t like dragging them to home. So, try not to irritate each other and keep a healthy balance.
# Stay positive
Well, there are times when even a small conversation can take things to the next level. Try not to make the conversation personal. This can badly affect not only the workplace environment but also demoralize the person. Try to put the other person first and focus only on professional matters. Respect each other ideas and have a positive outlook on them.
Effective communication acts as a foundation stone in the workplace environment and the overall happiness of the employees. Considering these smart tips will definitely help you establish a strong network of communication.
Don’t forget, communication is never easy, especially at the workplace. It can be a tricky tour, but, if you try to have the right attitude, then it can have a positive outcome. So, what are you wondering? Try incorporating these tips and let your success speak for your business.
Office Manager at Doctors Billing Service
6 年Great article-Many thanks.?
Consultant in Medical Oncology and Radiotherapy
6 年Thanks for a very thoughtful article.