13 Critical Mistakes Entrepreneurs Must Avoid When Selling Their Business
Sal Carrero
Advisor Growth & Lead Generation Strategist at Growth and Exit Business Solutions | Empowering Advisors to Expand Their Business | Director of Membership Services at SME Association of Australia | Certified Value Advisor
Selling a business is a monumental decision for any entrepreneur. It culminates years of hard work, dedication, and countless sacrifices. However, the path to a successful sale is often fraught with challenges and pitfalls that can derail even the most promising deals. In their eagerness to move on to the next chapter of their lives, many entrepreneurs make critical mistakes that can significantly impact the value of their business and the terms of the sale.?
By the end of this article, you'll be equipped with the knowledge and tools needed to create a robust exit plan, navigate the complex world of business sales, and avoid the pitfalls that have tripped up countless entrepreneurs before you.?
A well-crafted exit plan allows entrepreneurs to strategically position their businesses for maximum value, address any weaknesses or areas of concern, and ensure a smooth transition for all stakeholders.
Entrepreneurs may need a proper exit plan to make their business attractive to potential buyers, leading to rushed decisions and suboptimal outcomes. They may also miss opportunities to optimise their tax strategy, structure the deal in their favour, and protect their assets.
In addition to needing an exit plan, entrepreneurs often make many other common mistakes when selling their businesses. From jumping at the first offer to underestimating the importance of profitability, these missteps can have far-reaching consequences.
2?? Jumping at the First Proposal:
When entrepreneurs receive their first offer, they may feel a sense of excitement and relief, leading them to hastily accept the proposal without thoroughly evaluating its merits. However, this can result in undervaluing the business and missing out on potentially better offers. It's crucial to take the time to assess the first proposal objectively, compare it to industry benchmarks, and explore other options before making a decision. Seeking multiple offers can provide a more comprehensive understanding of the business's value and improve negotiating power.
3?? Only Getting One Offer:
Relying on a single offer puts entrepreneurs at a disadvantage during negotiations. When there is only one potential buyer, they need more incentive to improve their offer or terms. On the other hand, having multiple interested parties creates a competitive environment that can drive up the selling price and lead to more favourable terms. Entrepreneurs should actively seek out numerous potential buyers and develop a sense of demand for their business. This can be achieved through effective marketing, networking, and leveraging industry connections.
4??Not Focusing on Profit:
?Many entrepreneurs, particularly those running smaller businesses, do not prioritise profitability. They may focus on revenue growth or market share while focusing on the bottom line. However, buyers are primarily interested in the return on their investment, and profitability is a key indicator of a business's financial health. Entrepreneurs should strive to demonstrate consistent profitability and have clear financial records that showcase the business's earnings potential. This may involve streamlining operations, reducing costs, and implementing pricing strategies that maximise profits.
5?? Selling During a Downswing:
?Timing the sale of a business is critical. Entrepreneurs who attempt to sell during a period of decline or stagnation may face significant challenges. Buyers are more likely to perceive the company as risky or underperforming, leading to lower offers and less favourable terms. Ideally, entrepreneurs should plan to sell when the business is experiencing positive growth trends, such as increasing revenue, expanding customer base, or launching successful products or services. This positions the company as an attractive investment opportunity and strengthens the entrepreneur's negotiating position.
6?? Deciding to Sell When Burned Out:
?Running a business can be emotionally and physically taxing, and entrepreneurs may reach a point of burnout. However, deciding to sell when feeling exhausted or overwhelmed can have negative consequences. Buyers often seek passionate and motivated sellers who effectively communicate the business's value and growth potential. If an entrepreneur is visibly burned out, it can raise concerns about the business's prospects. Entrepreneurs need to manage their well-being and ensure they have the energy and enthusiasm to navigate the sale process successfully.
7?? Underestimating Costs:
?Entrepreneurs often need to pay more attention to the costs of starting and running a business. They may focus on obvious expenses like rent, inventory, and salaries while overlooking hidden costs such as taxes, insurance, maintenance, and professional fees. This can lead to financial strain and hinder the business's growth and profitability. To avoid this mistake, entrepreneurs should develop a comprehensive financial plan that accounts for all anticipated costs and includes a buffer for unexpected expenses. Regularly reviewing and adjusting the budget based on actual performance is also crucial.
8?? Not Focusing on the Customer:
?In pursuing growth and profitability, some entrepreneurs must catch up with their most important stakeholder: the customer. Neglecting to understand and prioritise customer needs and preferences can lead to declining sales, reduced market share, and diminished competitive advantage. Entrepreneurs should continuously engage with their target market, gather feedback, and adapt their products or services to meet evolving customer demands. By maintaining a customer-centric approach, businesses can foster loyalty, generate positive word-of-mouth, and enhance their overall value proposition.
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9?? Trying to Do Everything Yourself:
?Many entrepreneurs need help to handle every aspect of their business. While this may be necessary early, failing to delegate and build a strong team can limit a business's growth and scalability. Entrepreneurs should recognise their strengths and weaknesses and surround themselves with talented individuals who complement their skills. Delegating responsibilities to trusted employees or outsourcing non-core functions can free up the entrepreneur's time to focus on strategic planning, business development, and other high-value activities.
?? Not Embracing Technology:
?In today's fast-paced and digitally-driven business landscape, failing to adopt and leverage technology can put a business at a significant disadvantage. Entrepreneurs who resist technological advancements may need help to keep up with more tech-savvy competitors. Embracing relevant technologies, such as automation tools, data analytics, e-commerce platforms, and digital marketing channels, can streamline operations, improve efficiency, and expand market reach. Entrepreneurs should stay informed about technological trends in their industry and invest in the tools and skills needed to remain competitive.
11. Waiting Too Long to Assemble an Advisory Team:
?Entrepreneurs often need to pay more attention to the value of having a solid advisory team early in the business sale process. Waiting too long to assemble this team can lead to missed opportunities, legal and financial pitfalls, and a lack of strategic direction. A well-rounded advisory team typically includes exit planning advisors, business brokers, financial advisors, accountants, and lawyers. These experts can provide valuable insights, help navigate complex negotiations, and protect the entrepreneur's interests throughout the sale process. Entrepreneurs should start building their advisory team well before the planned sale to allow sufficient time for planning and execution.
12. Overestimating the Business's Value:
Entrepreneurs often have a deep emotional attachment to their businesses, which can lead to an inflated perception of their value. Overestimating the business's worth can create unrealistic expectations and hinder sales. Buyers will conduct their own due diligence and valuation assessments. If there is a significant gap between the entrepreneur's asking price and the reality of the market, it can deter potential buyers and prolong the sale timeline. Entrepreneurs should thoroughly and objectively evaluate factors such as financial performance, market conditions, and industry benchmarks to avoid this mistake. Seeking the advice of experienced valuation professionals can help ensure a realistic and defensible valuation.
13. Being the Business's Most Valuable Person:
When an entrepreneur is the driving force behind a business's success, it can create a perception of key person risk among potential buyers. If the company relies too heavily on the owner's skills, knowledge, or relationships, buyers may be concerned about the business's ability to thrive after the sale.
To mitigate this risk, entrepreneurs should build a strong and self-sufficient team, document processes and procedures, and ensure the business can operate smoothly without their direct involvement. Demonstrating that the company has a solid foundation and can continue to grow independently of the founder is crucial for attracting severe buyers and achieving a successful sale.
Selling a business is a complex and emotionally charged process that requires careful planning, strategic thinking, and a deep understanding of the potential pitfalls. As we've seen throughout this article, entrepreneurs who fail to prepare for the sale of their business properly can face a range of challenges, from undervaluation to deal-breaking mistakes.
However, the most critical mistake entrepreneurs can make is failing to develop a comprehensive exit plan well before the sale.
A robust exit plan, created 2-3 years before the intended sale date, is the foundation for a successful business sale. It allows entrepreneurs to strategically position their business for maximum value, address any weaknesses or areas of concern, optimise their tax strategy, and ensure a smooth transition for all stakeholders.
Entrepreneurs prioritising exit planning give themselves the time and space to make informed decisions, build a strong team of advisors, and create a compelling narrative around their business's value proposition. They are better equipped to navigate the emotional challenges of letting go and can approach the sale process with clarity, confidence, and a clear sense of purpose.
In addition to the importance of exit planning, this article has highlighted 12 other critical mistakes entrepreneurs must avoid when selling their businesses.
From jumping at the first offer to underestimating the importance of profitability, these missteps can have far-reaching consequences for the company's value and the terms of the sale.
Entrepreneurs can position themselves for a successful and lucrative business sale by understanding and proactively addressing these common pitfalls. They can maximise the value of their life's work, secure their financial future, and create a legacy far beyond the sale itself.
Remember, selling your business is not the end of your entrepreneurial journey – it's the beginning of a new chapter.
By avoiding the common mistakes outlined in this article and prioritising exit planning, you can ensure that this next chapter is one of prosperity, fulfilment, and continued success.
Ready to take the first step towards a successful business sale? Contact us today to schedule a free consultation with one of our experienced exit planning advisors. Our team of experts will work with you to develop a comprehensive exit strategy tailored to your unique goals and circumstances.?
Don't wait until it's too late – start planning for your future today and position yourself for a successful and rewarding business sale.