12. Why move towards transformational & thriving leadership?

No. 12 - Why move towards transformational & thriving leadership?

Transformational leadership and thriving leadership are both essential styles of leadership in the future of hospitality & tourism industries.

Transformational leadership is a leadership style in which the leader inspires and motivates their followers to achieve their goals by creating a vision, setting high standards, and providing support and guidance. In the hospitality and tourism industry, transformational leaders can inspire their employees to deliver exceptional service to customers and work together as a team to create memorable experiences. They focus on developing their employees' skills, creating a positive work culture, and fostering innovation and creativity.

On the other hand, thriving leadership is a relatively new concept that focuses on creating a work environment where employees can thrive, not just survive. A thriving leader focuses on enhancing the well-being and growth of their employees, helping them to reach their full potential both personally and professionally. In the hospitality and tourism industry, thriving leaders can help create a culture where employees are engaged, feel valued, and are empowered to deliver exceptional service to customers. They focus on creating a work environment that promotes positive emotions, fosters social connections, and provides opportunities for personal and professional growth.

Both transformational and thriving leadership are important in the hospitality and tourism industry. While transformational leadership can help motivate and inspire employees to achieve their goals, thriving leadership can help create a work environment where employees feel supported, engaged, and empowered to deliver exceptional service to customers.

A Powerful Combination

Combining transformational and thriving leadership styles in the hospitality and tourism industry can help create a work environment that fosters growth, innovation, and exceptional service delivery. Here are some ways that these two leadership styles can be combined:

1. Focus on Employee Development: Transformational leaders focus on developing their employees' skills and abilities. Thriving leaders focus on employee well-being and growth. By combining these two leadership styles, leaders in the hospitality and tourism industry can create a culture of learning and growth, where employees feel supported in their personal and professional development.
2. Set High Standards: Transformational leaders set high standards for themselves and their employees. Thriving leaders focus on creating a work environment that promotes positive emotions, fosters social connections, and provides opportunities for personal and professional growth. By setting high standards and promoting employee well-being, leaders in the hospitality and tourism industry can create a culture of excellence.
3. Encourage Innovation: Transformational leaders encourage innovation and creativity in their employees. Thriving leaders focus on creating a work environment that promotes positive emotions, fosters social connections, and provides opportunities for personal and professional growth. By encouraging innovation and creating a positive work culture, leaders in the hospitality and tourism industry can foster a culture of creativity and innovation.
4. Empower Employees: Transformational leaders empower their employees to make decisions and take ownership of their work. Thriving leaders focus on employee well-being and growth. By empowering employees and creating a supportive work environment, leaders in the hospitality and tourism industry can foster a culture of trust and collaboration.
5. Lead by Example: Transformational and thriving leaders lead by example. By modelling the behaviour they want to see in their employees, leaders in the hospitality and tourism industry can create a culture of excellence and growth.

Combining transformational and thriving leadership styles in the hospitality and tourism industry can help create a culture of excellence, growth, and exceptional service delivery.

Why might a mentor help you move forward?

Industry leaders may benefit from using mentoring services to help them build transformational and thriving leadership for several reasons:

1. Objective perspective: A mentor can provide an objective perspective on the leader's leadership style, strengths, and areas for development. This feedback can help the leader identify blind spots and make improvements that they may not have been able to see on their own.
2. Tailored guidance: A mentor can provide tailored guidance and support based on the leader's specific needs and goals. They can help the leader develop a personalized plan to build their leadership skills, based on their strengths and weaknesses.
3. Accountability: A mentor can hold the leader accountable for their progress and ensure they stay on track with their development plan. This can help ensure the leader makes meaningful progress towards building transformational and thriving leadership.
4. Experienced guidance: A mentor is typically an experienced leader with a proven track record of success. They can share their own experiences, insights, and strategies for building transformational and thriving leadership. This can help the leader gain new perspectives and ideas to enhance their own leadership style.
5. Efficient use of time: A mentor can help the leader focus on the most critical areas for development and provide guidance on the most effective ways to build transformational and thriving leadership. This can save the leader time and energy, allowing them to focus on other critical aspects of their role.

In summary, industry leaders may benefit from using mentoring services to build transformational and thriving leadership because it provides an objective perspective, tailored guidance, accountability, experienced guidance, and efficient use of time.

The Future of Hospitality & Tourism is...

...going to be different from the past and the present. Over the coming weeks we'll look at some of the major changes that we can expect in the next 3-12 months.

How will AI impact our industry?

If international flight costs soar, what will be the opportunities for domestic tourist towns?

As energy prices skyrocket, what will be the impact on dining out?

With some fresh food ingredients becoming unexpectedly unavailable, how can we plan menus moving forward?

With business failure rates increasing, what will this mean for owners who want to sell their businesses, in terms of price and time to sell?

With a continued shortage of key staff in our industry, how do we retain and develop the people we do have?

As customer visit frequency and average spend per visit fall in many areas, do we reposition, reduce trading days & hours or review who and how we retain existing and attract new customers?

Lot's to think about...

Until next time...

You can connect with me at David Carruthers

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