12 Questions Managers Should Ask Themselves for an Inclusive Hiring Effort
If you manage of team of people, I'd like you to answer two questions:
Q1: Who owns the hiring effort for your team?
Q2: Who owns the diversity of your team?
If the answer to both of these is not the person you see in the mirror each morning, you're doing it wrong.
As the manager of a team, you're responsible for the talent on the team - attracting them to join, keeping them engaged and growing, and retaining strong performers. You have experts around you (in the form of your HR or Talent partners) to guide and support you, sometimes on the strategic and other times on the tactical.
But ultimately, it's up to you to ensure you have the talent to accomplish your objectives. And an effective hiring effort that contributes a diverse set of talent - the intersection of Q1 and Q2 - is critical to maximize the performance of any team.
Having said all that, many managers hire sporadically and haven't focused on inclusiveness when they have hired. The natural, understandable question that springs forth from them: "So, what should I be thinking about and doing?"
Below is a starter list of questions hiring managers should ask themselves to effectively lead an inclusive hiring process, in partnership with their recruiter, at each stage of the effort:
You’ve decided to hire for your team...
q1. What qualifications are truly essential for the role vs. listed out of routine?
q2. What perspectives and experiences are lacking on the existing team, and why are they important to add?
q3. Irrespective of background, what behaviors, practices, and accomplishments will whoever you hire need to exhibit during their first 90/180/365 days on your team to be successful?
You’re ready to kickoff hiring with your recruiter...
q4. Is the sourcing strategy likely to reach and attract candidates from underrepresented groups?
q5. What connections - people, organizations, platforms - can you personally tap to help source a diverse set of candidates for this hiring?
q6. Have you assembled a diverse interviewer panel, reflective of different backgrounds and perspectives?
You’re evaluating candidates...
q7. Are you using a consistent set of criteria and questions with each candidate you interview?
q8. Are the questions you're asking oriented toward screening in, instead of screening out candidates?
q9. Are there patterns or commonalities across the candidates that you're scoring higher that could reveal unconscious biases when studied together?
You’re ready to move some candidates to later stages...
q10. Based on the candidate pool and progression to date, are you and your recruiter confident you'll have considered a diverse slate of candidates at the onsite stage by the time you make an offer?
q11. If you're not confident in achieving a diverse slate of candidates yet, have you explored with your recruiter options to increase the diversity of your candidate pool?
q12. Are the members of your interview panel asking themselves similar questions about evaluating candidates to the ones above?
If you're hiring for your team, I'd encourage you to give these questions a shot. If you've been asking yourself some of these questions already, I'd love to hear how it's affected who and how you hire.
The views expressed here are my own and do not necessarily reflect those of my current or past employers. If you would like to read more of my writing, you can follow me here on LinkedIn and/or on Twitter at @chrislouie.
You can also read a few of my other LinkedIn posts:
Global HR Leader | Advisor | Strategic People Business Partner | Talent Management | Health Tech
5 年I really enjoyed this article, Chris! Q2, “who owns the diversity of your team?” and Q8, “are the questions you're asking oriented toward screening in, instead of screening out candidates?” were particularly spot on.
Thanks so much for sharing this, Chris. It's extremely helpful to see this organized by stages. One that I've focused on a lot is q3 re: clarifying what they'll accomplish and how they'll do so, and communicating that clearly to my interview panel prepares them to seek out what could make each candidate successful. Doing that has also made q2 easier; I get to focus on what experiences and perspectives I want to bring in to our team knowing that my panel is already prepared to think creatively about how they'll succeed in the role. Thanks again for sharing all these! can't wait to apply them all.?
Talent Development at LinkedIn
5 年Agree 100%!
Retired Former Global Employer Marketing | Diversity TA Branding
5 年fyi Courtnie Brazier-Barrett, JD, CDP? Kelly Myers
Head of Talent Development @ Thomson Reuters
5 年Rachel Book s/o for the “screen in” vs “screen out” concept, about which your interview reminded me. When I was in consulting, at batch day, we always had to justify our hiring reco with what made the candidate “distinctive.” It's harder to look for what makes someone good vs pick at their development areas. But worthwhile. https://thriveglobal.com/stories/5-ways-to-identify-and-retain-fantastic-talent-with-rachel-book-of-fidelity-kage-spatz/