11 Reasons Why You Need a WhatsApp Chatbot for Real Estate

Real estate agents can now capture, engage, convert, and maintain customers through this channel.?This is all without having to worry about investing too much in large human rep teams.?

WhatsApp chatbots to help you find real estate?can be used now to automate your entire business using the power of conversational AI.?These intelligent bots can answer queries and talk in a friendly way.?

Personalization?is a key component of?automation's speed.?AI chatbots can detect the intent of each user and help to solve queries, qualify leads, or encourage property visits.?

Support and sales teams can make more complicated problems easier with smart automation by automating common queries and tasks.?

Why Use a WhatsApp Chatbot for Real Estate?

Now, let us have a look at the reasons for using a WhatsApp chatbot for real estate:?

1.?24*7Availability?

It is difficult for realtors to be available to every user at all hours of the day or night because of changes in shift timings and deadlines.?With the help of a WhatsApp chatbot, real estate agents can be available 24x7.?Your business can be reached at any hour of the day or night by a customer.?A WhatsApp chatbot with AI will respond to customers.?

The 24*7 availability of the Internet means that?more leads are captured and qualified?for a business. This results in increased revenue through digital channels.?

2.?Real time Query Resolution?

You must respond immediately to any person who contacts you via your website, social media pages, or other channels.?WhatsApp chatbots can be integrated across all platforms so that such queries can be addressed immediately.?

Your prospects and customers will not need to wait for an answer on their property-related queries.?Each channel?can handle more queries without the need to hire additional human agents.?Chatbots can use artificial intelligence and conversational Intelligence to understand the context of any query and provide the best suggestions or actions.?

Customers who are satisfied will spread the word and bring in more customers.?

3.?Omnichannel Engagement?

Low returns on real estate transactions can be caused by online contact forms.?Why?!?Customers do not feel engaged, so they are less likely to complete the form and hit the 'send’ button.?Real estate companies should be more interactive with customers.?They also want you to remember their names, shared details, as well as conversations across all platforms once you have spoken with them.?Customers can choose any channel they wish to communicate with each other without needing to repeat the same information over and over.?

An omnichannel WhatsApp chatbot can be used to engage users on all digital platforms.?Customers can enjoy an omnichannel experience thanks to the power of WhatsApp and conversational AI.?Even if users switch channels, the bot will remember them.?The bot will remember a conversation even if the customer contacts WhatsApp first via the website and then via Facebook ads.?

4.?Personalized Assistance?

Each customer is different. They have unique needs based on their property type, purchasing, renting, selling and amenities.?Customers need personalized assistance to find the right property.?

WhatsApp chatbots can be enabled with conversational AI to bring automation without compromising personalization.?They cannot give the same information and recommendations to all users.?They ask each user for their specific needs and then respond accordingly.?They then respond with customized recommendations, information, or other assistance.?

Prospects are happy when they get the right information, and this keeps them interested until they make their final decisions.?

5.?Memory of Interactions?

Your human agents will not be able to record every interaction with customers because of the volume of online inquiries.?However, it is essential to retain the details of every interaction to create a closing strategy and offer query resolution and services.?

A WhatsApp chatbot can quickly remember and securely store details of conversations at any scale.?These insights are used by the AI to enhance every conversation.?This allows human agents to quickly find the exact piece of information they need from the huge storage.?

This memory allows both bots and humans to?recognize patterns in customer behaviour.?They can then divide their engagement and marketing strategies into distinct categories, such as budget-wise, area wise, and others.?Data collected via conversational AI can support every business strategy.?

6.?Follow-up Automation?

A WhatsApp chatbot can help realtors improve their productivity by automating follow-ups.?It can communicate with leads via the same channel that they prefer, instead of sending them unwanted emails or SMSs.?It can also act as a virtual agent and answer all questions, converting leads quicker to the desired action.?

Prospects have the option to chat with an AI bot via WhatsApp anytime a question arises.?A helpful assistant can be contacted instantly, which makes it easier for decision-makers to make decisions and speeds up the conversion process.?

7.?Autonomous Property Visit Scheduling?

The WhatsApp chatbot for realtors can schedule property visits when a prospect is satisfied with the information.?The bot can also introduce the client and a human realtor at this stage.?Next, the agent will take over the conversations to provide further support and nurturing.?

8.?Live Virtual Tours?

Sometimes, prospects may live in another country or are too busy with their daily lives to travel to the property.?These customers can be assisted by an AI-powered WhatsApp chatbot.?It can assist a customer with arranging a virtual tour via?video chat over WhatsApp.?A prospect can view the property in its entirety and make an informed decision.?These tours can be used as a starting point for decision making. Prospects can then decide to visit the property in person.?

9.?Instant Human Intervention?

Conversations between clients and realtors are crucial to the success of real estate business.?A big decision is made when buying a property. Many people would prefer to speak to a real agent rather than a chatbot.?A WhatsApp chatbot powered by AI can handle that too.?

A WhatsApp chatbot that can provide?instantaneous human-to-bot handover?is available to real estate agents.?This allows for human-touch to automate communication.?A bot-customer interaction can be interrupted by an agent so that the agent can take control of the conversation.?

10.?Speak in any language?

Chatbots for WhatsApp can communicate with customers in their preferred languages.?Multilingual bots can communicate in many languages, making them multilingual.?This allows you to personalize the customer experience with your business.?

11.?Integration with Database and CRM?

You can also use AI chatbots for automating the collection and management customer data.?Integrating with your CRM, a trusted bot can store customer data directly without any assistance from you.?

ORAI ROBOTICS has enabled top property companies with WhatsApp chatbots to help them sell real estate.?Our conversational bot is powered by AI and offers?WhatsApp Business API?approval support.?Our clients are generating qualified leads and answering client queries. They also increase their overall revenue by delivering personalized engagement at prominent levels.?