11 Advanced UX Tasks You Should Start Automating with Chat GPT
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11 Advanced UX Tasks You Should Start Automating with Chat GPT

Dear Designer,

If you haven’t heard of Chat GPT, it’s your new robot assistant/overlord.

Chat GPT (short for Chat Generative Pre-trained Transformer) is a natural language processing (NLP) model trained on a large dataset of human conversation.

Developed by OpenAI, Chat GPT can generate human-like responses to user input in various contexts. It can be integrated into chatbot or voice assistant systems to improve user experiences.

But it can also change how you design.

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Why designers should care about AI-assisted design

AI-assisted design is poised to change design forever.

Chat GPT got to a million users in only five days. To put that into context, Facebook took ten months, and Netflix took three years to reach a million users. [source] That speaks to the incredible usefulness of these tools. Soon, it will be hard to imagine designing without them.

Not only are AI tools like Chat GPT going to improve your process, but they’re also going to improve the user experience of text interfaces everywhere, starting with chatbots and application micro-copy. If you don’t learn how these tools work, you won’t be able to take advantage of the innovation possibilities in these AI technologies.

Not only can Chat GPT do tasks faster than you, it’s a lot of fun to have a personal AI assistant. I’ve only used the tool for a month, but it has already become a top tool for my design process.

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11 Advanced UX tasks Chat GPT can automate

Welcome to your new, AI-assisted design process. Here are the tasks that are ripe for AI assistance in UX design:

1.) Writing

a.k.a. asking Chat GPT to write copy

This is the most obvious one, but Chat GPT is very good at writing. The tool can proofread like Grammarly and write creative responses when prompted. You can say, “Write me a _______,” and it will do it. Try telling it to “Write a love poem about users” if you want an instant smile. You even can tell it: “Write a blog post about AI and subtly push for its adoption.” It’s incredible how it can instantly shift perspective and motivation.

Prompt examples for writing:

  • Write an introduction email for a user interview.
  • Write several copy alternatives for a download button for an e-commerce website.
  • Write ten survey questions about onboarding, starting with basic info.

2.) Searching

a.k.a. seeking answers to basic questions using Chat GPT

Before there was Chat GPT, you had to use the first page of Google to get informed about a topic. Now you can understand common knowledge without diving through tons of websites. “What are the best practices around ______?” will surface a well-articulated answer that summarizes how to best design for a specific context.

Prompt examples for searching:

  • What are common issues with mobile apps?
  • What are the best practices for the design of voice interfaces?
  • What design patterns work best for a ride-sharing service?

WARNING: Chat GPT can output incorrect facts, and it’s impossible to spot a wrong answer because the outputs are so convincing and natural. Consider using Google for facts; please don’t believe everything it generates.

3.) Researching

a.k.a. doing desk research with Chat GPT

Chat GPT is the best desk research tool on the planet. It’s particularly good at describing common knowledge. “What’s a good user experience for a flight?” Based on that response, Chat GPT will tell you the user expectations for a flight. Chat GPT is a great place to start and end a research project.

Prompt examples for researching:

  • What’s a good user experience for a flight?
  • What underlying needs might busy founders have for grocery shopping?
  • How is gamification used in productivity apps?

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Made with Midjourney

4.) Inspiring

a.k.a. asking Chat GPT things to improve your design process

“What sort of design method works best for testing new ideas?” That’s an example of a question you might ask if you need inspiration about which design method to use. “What are some ways to design for mobile?” That’s another example of how you could be inspired during a design project.

Prompt examples for inspiring:

  • What kinds of UX methods will help me uncover user needs?
  • List some fun icebreakers for an online workshop.
  • Brainstorm ideas for an NFT website.

5.) Creating

a.k.a. asking Chat GPT to make stuff

Chat GPT is currently limited to text responses but is still very creative. You can ask it to generate wireframes, SVGs, and HTML code. All you need is the right prompts and context. You can even have it generate a text prompt for another AI tool like DALL-E. Yes, they’re already communicating with each other!

Prompt examples for creating:

  • Make a wireframe for a journaling app.
  • Create information architecture for a pregnancy tracking app.
  • Design an SVG icon for a doggy daycare service.
  • Code me a UX portfolio site.


6.) Personalizing

a.k.a. Asking Chat GPT to adapt content to specific types of people

Personalizing lets you customize your work to a specific character. Let’s say you want to write some micro-copy for a site. You could input your user persona, and Chat GPT can personalize the design for that specific persona. “Design me a wireframe for an interface that does taxes for a Virgo.” Adding “for a Virgo” here generates a practical and organized wireframe, the classic traits of a Virgo.

Prompt examples for personalizing:

  • Re-write this job ad to be more desirable for introverts.
  • Write button copy that will get undecided buyers to purchase.
  • Redesign Instagram for people with vision impairments.

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Made with Midjourney

7.) Roleplaying

a.k.a. asking Chat GPT to play a character

Chat GPT is very good at providing feedback or expertise while acting as various characters. The only limit is your imagination. You could have Chat GPT act as a Tech CEO, engineer, statistician, or even a user persona. All you need is a description of that character’s role, and you will have an instant approximation of the stakeholder. You can use this AI stakeholder to bounce ideas and get feedback on design work.

Prompt examples for roleplaying:

  • How would a dating app user like to be notified of a match?
  • Act like a CEO at a tech company. How should I ask you for feedback?
  • I can’t focus on my design work. Help me overcome this challenge in the style of a motivational design coach.


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Made with Midjourney


Want steps 8-11?

Get 35 UX-specific prompts for Chat GPT in the full article:

How to Use Chat GPT in Your Design Process: 11 Advanced UX Tasks
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Alexandru Adam

Product Designer @ 123FormBuilder

1 年

Hi Jeff, I liked this article and your insights but I was wondering if you could share the basics of how you made those multiple visuals so consistent in style inside Midjourney. I tried something similar for a task and didnt get such great results. Thanks!

回复
Jerome Bertrand

user experience designer | design educator & mentor | professional coach | AI UX design founder

1 年

Great list of possible entries for the tool to help us designers. Reads nearly as good as ChatGPT would have created by themselves. Or really much better? ?? ??

回复
Jeff Harmon

Brand & Product Designer at CrateBind

1 年

Thanks for putting this together, Jeff!

Maria Panagiotidi

Head of UX Research at Oyster

1 年

Interesting! I find it can be useful if it's used as inspiration or a prompt. However, there are many inaccuracies in the content AI produces and it's hard to fact check which means we need to be alert when using it. Exciting times though!

Danny Mallinder

Entrepreneur, Investor. Writing about business and my personal journey to scale a one-person business operation to $1m. Click + follow for my posts and articles on the process.

1 年

Very helpful article thanks, I will test some of your ideas later today

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