101 Questions to Ask about Your Training and Development in 2022

In a world of webcams, YouTube channels, and Internet connections, each person today has an opportunity to become a teacher.

That doesn't mean they know how to make learning stick.

I believe the difference in what gives some companies the competitive advantage with their training and development department over others is the speed in executing tasks that answer the right questions together as a team.

If your value proposition is saving a participant transportation time to a training facility to deliver six hours of continuing education a day on Zoom, your competitors who focus on learning performance are going to crush you in the marketplace in generations to come.

The Next Generation of Leaders

When I started the YouTube channel for Harry a year ago, I didn't realize how many learning and development professionals still use a basic webcam and screen share today. This might seem cutting edge to some. It's a recipe for Zoom fatigue since it's not going to keep someone's attention since our expectations with how we consume content has changed.

The Association for Talent Development invited us to speak at their Annual Techknowledge conference with represents the global leaders in education technology for enterprise business and secondary education learning institutions. Our session What They Don't Teach You in Kindergarten represents the possibilities to which students can embrace technology, play their favorite games, and become the teacher to lead what outcome they wish to inspire. Kids love to learn when they play. It's time the adults do too.

Screen to Screen Selling? , virtual training, and remote work is the new norm today. Not only do you have to create the training, but you also have to sell the training, get participants to take the training, implement ideas from the training, and demonstrate a result from the training. There are greater demands on learning performance because speed to create quality training is the differentiator, not just participant value.

101 Questions to Ask about Your Training and Development in 2022

Please print this out or use it on screen share during your next corporate training and development management meeting. I have solutions I can recommend to help you answer these questions, refer you to other providers who might be able to help and we can discuss them in a meeting with me scheduled here .

Copyright Doug Devitre International, Inc. 2022 All rights reserved.

1 In the participant's opinion, could they still operate their business in a professional, ethical, and sound manner without taking your training?

2 What is the likelihood that a participant would take your next training if continuing education was not a factor?

3 How effective?is your team at calculating the return on investment participants would receive as a result of taking your training?

4 How effective are you at collecting feedback in multiple formats that helps quantify the return on investment that your training has on participants?

5 How effective are you at demonstrating the intangible value (customer satisfaction, saving time, etc.) your course has on the participant when taking your training, reviewing course materials, and course marketing?

6 How effective are you at collecting feedback in multiple formats that helps quantify the intangible benefits your training has on participants?

7 How effective is your marketing and sales copy in demonstrating the risk associated should someone avoid taking your training?

8 How significant is the return on investment when you add up the money earned, cost savings, intangible value, and risks avoided as a result of taking each of your training?

9 How effective is the ONE visual you use to communicate the value that a participant receives from your training?

10 How consistent are you in communicating the value of your training across multiple online channels?

11 How different are your content, learning objectives, and training delivery techniques compared to other providers (especially if they teach the same content)?

12 When writing the course learning objectives, how many of them start with an actionable verb (as appears in Bloom's taxonomy)?

13 How well balanced is the course outline with learning objectives and performance-driven learning objectives?

14 What is your comfort level in writing performance-driven learning objectives?

15 How well are you able to structure your course outline to allow for participant engagement, timed breaks, and completion of evaluations?

16 How often do you give proper attribution to those whose ideas, concepts, or quotes are mentioned in your training?

17 How often do you update your curriculum with new examples, best practices, and case studies from real-life situations participants have experienced?

18 How often have you violated copyright infringement or used someone else's photos, music, or videos?

19 How satisfied are you with your curriculum-building skills to create training in a reasonable amount of time?

20 How often do you insert exercises into your training that collect responses, data, or feedback that you can use to share with existing and future participants?

21 How many training solutions have you been approved to teach where the participants will receive continuing education?

22 On average, what % of your courses are approved for continuing education the first time they are submitted to a regulatory authority?

23 What % of the learning objectives in your training are focused on the consumer?

24 Do you carry professional errors and omissions insurance in your training and delivery practice?

25 How complete are the attendance rosters with accurate information provided by participants?

26 Are you certified in training in delivery techniques in addition to being an expert in your field?

27 In case of an audit, how organized are your online records, forms, and transaction history?

28 What percentage of your courses adhere to adult learning theory principles?

29 How often has your training received formal complaints?

30 Have you ever misrepresented yourself, your company, or disclose information that was untrue?

31 How easily can participants implement new ideas from information found on presentation slides?

32 How easy do you make it for participants to print their own paper copies of handouts to be used during the training?

33 How accessible are the recommended YouTube videos mentioned in your training?

34 How well-versed are you at creating or drawing visuals on the fly using a flip chart?

35 How engaging are the props used for reinforcing key learning concepts?

36 How often do you insert the participants' experiences, uses in the field, or case studies to create learning aids?

37 How persuasive are you in writing articles, blogs, books, and courses that influence participants to take action?

38 How often do you participate in creating, interviewing, or being interviewed in podcasts?

39 When creating checklists for assisting participants in taking action from your training, how much detail is offered?

40 What is the likelihood that your training includes a list of favorite links for participants to do their own research before, during, and after taking the training?

41 How effective are you at handling disruptive participants, environmental distractions, or unanticipated interruptions?

42 How prepared are you to use multiple types of ice breakers for different types of participant groups and learning environments?

43 How effective are you at introducing other subject matter experts, panelists, and other esteemed guests during your presentations?

44 How effective are you at using personal stories to build rapport, share teachable moments, and help participants remember key concepts?

45 How effective are you at writing scenarios and role play scripts that engage participants to learn from one another?

46 How effective are you at using the hot seat technique to allow participants to receive real-time feedback from their peers?

47 How effective are you at facilitating conversations so that ideas continue to flow without losing control of the audience?

48 How skilled are you at using a flip chart to summarize participant responses?

49 How often do you use live polling so participants can see what each other's understandings are in real-time?

50 How easily do your presentation slides flow from one to the next without awkwardness?

51 How often do you arrive at least one hour prior to the session start time to adjust the seating to ensure a positive participant experience?

52 How often do you check and/or adjust the lighting in the room to ensure the presentation slides are easily readable?

53 How often do you supply or are provided name badges/tent cards in order to call participants by their first name?

54 How well-prepared are you in case of an emergency such as a natural disaster, sick participant, or facility malfunction?

55 How often do you greet participants before the presentation starts to get to know them, ask questions, and build rapport?

56 How prepared are you when it comes to bringing teaching supplies such as pens, paper, etc. to provide for participants in case they are unprepared?

57 How often do you allow participants to use technology in the classroom to engage with the training content material?

58 How often do you repeat the participant's question when asked so others can hear from other areas in the room?

59 How effective are you in inviting panelists to participate by video conferencing into the live course to deliver unique subject matter expertise?

60 How often do participants laugh during your training?

61 How often do you test the speed of the Internet connection before delivering a remote training, webinar, or live-streamed training?

62 How helpful are you at troubleshooting participants' computers, tablets, or mobile phones without being in the same location?

63 How effective are you at engaging participants with questions, exercises, and activities during a remote training, webinar, or live-streamed presentation?

64 How effective are you in handling questions during a remote training, webinar, or live-streamed course by providing a visual explanation of the answer?

65 When presenting in screen share mode during a remote training, webinar, or live-streamed presentation, how smooth are the transitions from one screen or learning activity to the next?

66 How well do you recognize participant questions/comments from the participant chat during a remote training, webinar, or live-streamed presentation and are able to respond with the most appropriate feedback?

67 How well-positioned is your webcam or video camera when delivering a remote training, webinar, or live-streamed event?

68 How fast are you when transitioning from one application to the next during a remote training, webinar, or live-streamed event?

69 How fast are you able to find specific websites, zoom in/out, and perform other Internet browsing actions during the screen share of a remote training, webinar, or live-stream presentation?

70 How effective are you at recording screen capture video of your presentations for future playback?

71 How useful is your learning management system when registering from a mobile device?

72 How easy is it to navigate the course calendar in order for participants to register?

73 How effective are your videos on the registration sales page at converting more registrations?

74 How effective is your email newsletter when introducing new training, announcing upcoming courses, and increasing registrations?

75 How often do you publish educational videos to your own YouTube channel?

76 How many course registrations can be attributed to your training catalog by PDF?

77 How sophisticated are you at using Facebook events, ads, and conversion tactics on their platform?

78 How often do you partner with strategic alliances, community service organizations, or industry partners to reach your target demographics?

79 How many different online marketing tactics do you use to grow your email list?

80 How often do you use text message marketing to assist with awareness, conversion, or attendance of your training?

81 How easy is it for you and participants to connect to the Internet in order to improve the learning experience?

82 When selecting mobile apps for training delivery, what is the likelihood that they are platform agnostic (work on Apple, PC, Windows, and web-based)?

83 How often do you use a checklist to ensure that you are prepared with the proper teaching equipment, supplies, and participant resources for an effective training session?

84 How reliant are you on using a projector to deliver your training?

85 How often do you need assistance in order to set up the projector in the training facility?

86 How skilled are you in using a digital whiteboard that appears on the projector screen?

87 How often do you use best practices to secure your documents, files, and online accounts with secure passwords that you can easily remember?

88 How often do you use keyboard shortcuts in order to minimize time typing and clicking with the mouse?

89 When you encounter a problem with some aspect of using technology, how resourceful are you at solving the problem on your own without the assistance of others?

90 How skilled are you at using voice assistants or smart speakers in the classroom in order to engage participants with your curriculum?

91 How sophisticated are your website chatbots at handling frequently asked questions either from your website, Facebook page, or other instant messaging accounts?

92 How clear is your business strategy for your training and development so that you have complete focus on what will help you now and in the immediate future?

93 How often do you use a business modeling tool to create the strategy for your training and development outreach?

94 How easy do you make it for?sponsors or participants to schedule time with you before or after a course?

95 How organized are your files (public or private) so that you can access what you need fast to be shared through any online channel by the participant?

96 How often do you use an agreement to establish mutual expectations are set for compensation, terms, and reimbursement of expenses?

97 How fast are you able to submit online expense reports for reimbursable expenses that are accompanied by receipts?

98 If you encounter a challenging business situation or discussion where consequences exist around an ethical dispute, how would you handle it?

99 How good are you at delegating tasks to create exceptional training and delivery solutions?

100 How often do you use online funnels to sell, up-sell, down-sell, cross-promote similar offerings that benefit participants more than just the original offer?

101 Are you having fun?

When we build together, we learn together. That means starting putting the participant's learning needs first and learning how to serve them whether it's their first day on the job or starting kindergarten.