100 Training Games Series
Abbhayy Kumar Gupta
BPO Client Servicing Strategic Leader??Call Center Training Operation Expert??Content Design & Development Specialist
GAME #12: Practice Makes Perfect
Game Category: Opener
? Purpose: To help participants recognize the innate ability they have to learn new material.
? Time Required: 10 to 15 minutes.
? Size of Group: Unlimited, but participants should work in rotating pairs.
? Materials Required: None.
? The Exercise in Action: Trainer asks the class to form two concentric circles, with each person facing a partner. With the first partner, they share their answers to this question: “What is a skill you learned as a child thatyou still do well?” Once each partner has given an answer, the inner circle rotates one person clockwise, and the new partners discuss a second question: “What is a skill you learned as a child that you can’t do well now?” They rotate again and answer a third question: “Why did you retain that skill?” They rotate to new partners once more and answer: “Why did you lose that skill?”
Finally, in small groups, ask participants to generate a series of learning points to help them retain the skills they learn from that particular class.