10 Words & Phrases to Drop for a TALL Impact
Rebecca Klein, Communications Chiropractor
We curate strategies to boost communication skills through interactive keynotes, group workshops and private coaching. A blend of laughter & serious learning = lasting results.
People will tune in and remember what you say when you avoid words and phrases that create doubt, downplay or cause confusion. Shorter is sweeter. Tighten up your messaging by removing these weak communication culprits.
1.? Honestly: Using this word makes people question our honesty. Same of truly, frankly, truth be told, and to tell the truth.?
2.? Just: The ultimate doormat word. This downplayer makes what we are saying less important.? Saying “I just have a question” makes the question seem as though it doesn't matter.
3. I was just thinking: This double whammy includes the weak “just” and then tells people we are thinking. When are we not thinking? It makes our thoughts sound less important.?
4. Sorry: There is a time and place for apology. Too often this word is used in emails and conversations before asking a question or for a favor. Over apologizing turns us into doormats.
5. ?I will say: This phrasing is overused.? It takes away from a profound message. Why tell someone what you will say?? Say it.?The cousins of this phrase include: In conclusion, I would say, I will start by telling you, etc.???
6. I will try: This leaves room for doubt. Say what you will do. Stay away from telling people what you hope or aim to accomplish.?
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7. Should: ?This is another doubt creator. It leaves people unsure. Telling someone that a deadline should work or that you should be able to meet only creates confusion.
8. Actually:? This breeds the same distrust as honestly. It creates a snag in conversations.? Picture someone telling you that they actually liked your idea. How would you feel?
9. I’m not sure if this is right but... ?This hedging style phrase shows that you question your own wording. It's often used when someone doesn't want to be blamed or held accountable for a thought or action.?
10.? And so on and so forth…? Let go of all phrases that don’t add anything. If you wouldn’t pay for the words in a 30 second Super Bowl commercial, drop them.? Other similar culprits include, as a matter of fact, case in point, etc.
Please add the words and phrases that belong on this list in the comments.
Law Enforcement Leader | Obama Foundation USA Leader '24-'25 | Advancing Community-Centric Policing
1 个月I need to eliminate some of these. This was a very good list of suggestions!
Certification Administrator overseeing certification of 30,000 public safety professionals
1 个月Awesome suggestions!
Vice President of Operations
1 个月I’ve transitioned “Sorry for being late” to “Thank you for your patience”. Its awesome to see how these small changes in communication can change conversations and relationships. Good article, Rebecca!
Turn Self-Doubt Into Power: Speak Boldly, Lead Confidently.
1 个月Excellent Suggestions