10 Steps To Become A Powerful Listener....
Harsh Johari
I help ambitious leaders build strong Executive Presence so that they get rapid career growth and coveted CXO roles I Executive & Leadership Coach I Learning and Development | Training | Talent Management
“You are not listening to me !!”
Have you ever said this statement before ?
I am sure you have - maybe to your spouse, your kids, your team members ??
And I am equally sure that you must have been on the receiving end as well
When someone says this to you?“You are not listening to me !!”
Despite being physically present?in the room, you are NOT listening !
Actually in such cases….
You are hearing, but NOT listening
There’s a big distinction between the two –?hearing v/s listening
Hearing is physical in nature
Listening is more emotional, more psychological
Listening is about filtering the noise to understand the signal
Listening is perhaps the most underrated communication skill.?Yet, the most important I believe
Infact, some of the best conversations happen when you are silent
And this is relevant both at workplace and in your personal life as well
Whether you are leading teams or building a relationship
When people feel heard, they connect with you, they can trust you
Being an effective listener also means managing your emotions, managing your own urge to react immediately
Now more than ever, there is an acute need for leaders to evolve into powerful listeners
To create trust and safe space for people to express
So how can you become a better listener ? How can you lead by listening ?
Here are 10 ways to becomes a powerful listener?:
1. Listen with true intent. You want to
This is the key. Not just for the sake of it
Whether it is a 1-1 conversation with your team member or a conversation with your partner, make sure your intention to listen to them is genuine
2. Listen to understand. Not to react
In most cases, people simply want to be heard. They don’t want you to respond immediately
3. Listen to what is said. Not what you want to hear
Many a times, you get into a conversation with a preconceived thought process. When that happens, you miss out on what is being said.
4. Be fully present.?Physically, mentally and emotionally
No distractions. When you are present and paying full attention, powerful conversations can take place
5. Don’t judge.?Just have open and honest conversation
When you start judging in the middle of a conversation, you stop listening as you end up creating strong filters.
6. Don’t interrupt. Remember, it is NOT about you
When you interrupt, it breaks the chain of thought of the other person. It also sends a signal that you probably want to say more than you want to listen
7. Maintain eye contact.?It shows that you are paying full attention to the other person
It shows them that you are there for them
8. Observe body language.?Both your own as well as the other person
Involve all your senses when listening. Also notice what’s happening in your body as the conversation flows
9. Mirror. Repeat.?It shows you are attentive
This is a very powerful neurological practice. When you repeat something which you have just heard, it again sends a signal to the other person that you are paying attention
10. Be curious.?Ask questions
Especially open-ended questions. It invites people to open up. Asking the right questions also indicates that you are genuinely interested in the conversation?
So next time around when you are having a conversation, try practicing these points to become a better listener so that….
..You can lead with empathy
..You can show that you care
..You can build trust and nurture relationships
..Or sometimes, listen to just be there for someone
Infact, don’t just listen….
Make listening your SUPERPOWER !
I would be interested to know which of the above points come in your way of becoming a better listener
Till then
Stay safe and stay healthy
Harsh
P.S. -?Here are some ways how I can help you in your transformation journey
1)?How to create an extraordinary?life?- If you really want to create a big?impact and create an extraordinary life, drop me a message.?
2)?Leadership?Resources?– Here are some free resources which I have developed for my clients. You can use them for your personal reflection or for your teams. If you need a copy of any of these, drop me an email :
a)?21?Powerful Questions Every Leader Should Reflect On
b) 7 Questions To Push You Out Of Your Comfort Zone
c) 5 Powerful Questions to Transform Yourself In 2022
d) 7 Reasons Why Leaders Resist Change
3) PLUS, whenever you are ready to step into your real power and go after what you truly want, you can book a short exploratory call here (Book Your Call )
Consultant - L&D, Networker, Storyteller & Training Facilitator
2 年Harsh Johari - This resonates with me. 'Listen' and 'Silent' are made up of the same alphabets. To really 'Listen', you have to be truly 'Silent'.
Former Top Mangement Banker, Trainer, HR Veteran, Award Winner for Leadership, Lifelong Learner By Choice, LinkedIn Top Interpersonal Communication Voice
2 年Excellent inputs on the power of LISTENING..????