10 Questions Donors Always Ask

10 Questions Donors Always Ask

Having spent over 5 years as a front-line major gifts fundraiser, I've seen firsthand how impactful philanthropy can be on students, faculty, and donors. In conversations, donors usually just want to know where their money is going and how it's making a difference. Here are 10 I always heard:

  1. Who Are the Recipients of My Scholarship? This is a given. Scholarship supporters are eager to hear about the students whose lives have been positively impacted by their scholarships.
  2. How Much of My Donation Actually Goes to the Students? Concerned about the allocation of their funds, donors want clarity on the percentage of their donation that directly reaches the students, covering tuition fees, books, and other expenses.
  3. What Research Projects Have Been Supported? For those interested in advancing medical or academic research, details about the specific projects funded by their contributions are critical, providing insight into the progress made possible by their generosity.
  4. Can I Meet the Students I'm Supporting? Donors often express a desire to establish a personal connection with scholarship recipients, seeking opportunities to meet and interact with the students whose journey they are supporting.
  5. How Has My Donation Enhanced Campus Facilities? Seeing and hearing about tangible improvements and updates on construction projects, renovations, or new facilities resulting from their philanthropic efforts.
  6. What Opportunities Does the Travel Stipend Provide? Donors contributing to travel stipends are interested in understanding the opportunities these stipends create for students, whether it's attending conferences, participating in study abroad programs, or engaging in fieldwork.
  7. What Initiatives Are Being Supported to Enhance Diversity and Inclusion? In an era of valuing diversity and inclusion, donors are increasingly interested in the institution's commitment to these values, seeking updates on initiatives and programs fostering a welcoming academic environment.
  8. What Impact Has My Endowment Fund Had Over Time? Donors who establish endowment funds are interested in understanding how their contributions have grown and the lasting impact they've had on the institution and its beneficiaries over time.
  9. Are There Initiatives in Place to Support Mental Health on Campus? With the emphasis on mental health awareness, donors are increasingly concerned about the well-being of students.
  10. How Can I Stay Involved and Continue Making a Difference? Lastly, donors often express a desire to remain engaged and contribute their time, talent, and/or resources.


Thanks for sharing Marleen Ghattas Hoskins. What are some techniques you used to help donors with question 1?

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Love this!!! Especially the question of, "what impact has my endowment made over time?" I feel like this is a question that's getting more difficult for nonprofits to answer, but so essential to positive donor relationships. Thank you for sharing! ??

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Chelsea Lamego

Co-Founder + CEO @ FundMiner | On a mission to maximize social impact | Techstars ‘23

1 年

LOVE this!!!! Great article, Marleen!!

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