10 Misconceptions on Innovation and Transformation.

10 Misconceptions on Innovation and Transformation.


Innovation / transformation = Technology.

More often, technology is an enabler. At times innovation doesn’t evolve technology at all. It can merely be a different approach to selling the same thing. The assumption that technologists are by default “innovative” is often wrong, in fact often technology, both infrastructure and people, can be the biggest barrier to innovation.

It’s a long - term investment.

Innovation done properly should be about momentum. Waterfall-based projects, “build-and-they-will-come” approaches are not in vogue anymore. The recent focus on profitable revenue growth means innovation needs to be road-mapped to deliver quick wins. COMMERCIAL roof-shots to deliver commercial moon-shots.

It’s NOT commercial.

Innovation if done properly involves clients. Yes to validate any future value proposition, BUT more importantly it should be seen as a way to engage with clients about a commercial relationship. If innovation is commercially driven rather than product driven, client conversations allow for better revenue planning and clarity on what clients will pay for, NOT just what they like.

Likely to fail.

Yes, it has a bad rap and? there are many data points that highlight the downside, however we should see that as a signal to get the execution right. It can’t be purely acquisition driven or product driven. If done commercially, good things will happen.

You need to be young.?

This is a bit random but yes - I’ve been told that innovation is the privilege of the young and it’s better to use age as an indicator than think of it as a skill. This is just wrong… and ageist!

Only start-ups are innovative.

They can move quickly, they are not weighed down by legacy infrastructure, technical debt and mindset. But while they may sound innovative many are not innovative businesses. There is a difference. It’s a misnomer that we just need to look to the start-up ecosystem to see the future. While large enterprises are slow, they tend to keep their market share. Start-ups are just an input to your imagination.

It’s a mindset.

Imagination, creativity, stepping out of your existing day-to-day. All are needed. But it’s the skills and experience of making that tangible, investable and deliverable that differentiates. An idea is just an idea. The execution, the stakeholder management, and the selling are skills and capabilities that drive success.

It’s a role.

My previous title had “innovation” in it but it is poorly understood. As with most of these new titles. Personally, I believe innovation should be part of many pre-existing roles. My old title was “commercial officer”, the move to innovation was just to showcase a shift in focus to new revenue growth and partnerships. The role was still about commercial strategy and revenue growth.

It’s strategic.

It is, but the juice is in the ability to bring it down to ground level. Normally, it’s seen as “high-level” because you are communicating in short intervals, and to those less inclined to appreciate the detail. Successful innovation and transformation is driven by the ability to go from: vision, to strategy, to delivery roadmap, to client, and then to revenue / cost savings.

It’s a Buzzword.

This one is actually true. It is a buzzword and we need to move beyond it because it’s too easily dismissed in this way despite being vital to future business growth.


Rowland Hirst

??President at Relate Research and Technology Co: Helping product teams strengthen their customer relationships using behavioral analytics

8 个月

Thank you for your insights Peter. Innovation belongs to the buyer of technology, the intrapreneur, as much as the entrepreneur who they have bought it from. The intrapreneur sees opportunity at the intersection of a change in strategy and a willingness of their leaders to work with entrepreneurs who can help them execute that change. The entrepreneur bears the risk of the experimentation to deliver a viable solution while the intrapreneur manages the change that comes with all technological advance. The entrepreneur wins through revenue growth, the intrapreneur through delivering profitability growth for their firm that leads to bigger bonuses and promotion. Both are seen as innovators.

Sanjeev Pradhan 'Roy'

Regional Director @ James Douglas Middle East, Executive Search & Board Advisory | Host - "In Conversation with Roy" Global Leaders Podcast/Vlog | Host-"Secret Sauce" Podcast-powered by Khaleej Times | Columnist with KT

8 个月

Great perspectives Peter Bentley! Aligned on the prevailing myths and misconceptions surrounding the magical animal called Transformation! From lip service to community service (read people), its a sensitized journey alright and definitely not anchored to euphemisms alone!

Richard Beaven

Chairman | Change Mentor | I help C-suites optimise their change programmes for reliable delivery

8 个月

Well articulated Peter. The paragraph on mindset particularly rings true for me. The emergence of a good idea may be innovative and creative but without managing the execution risk all could be lost.

Audrey Walls

Combining curiosity and innovation to curate solutions that respond to our emerging risk climate | Views expressed are own

8 个月

I like it: Client driven innovation motivation ??. That said ideation can be triggered by a core team but it needs an army of believers to excute. Innovation and change management therefore is as much about the power of intreprenuarism as it is entrepreneurialism. New title for you Peter Bentley Chief Illumination Officer ??

Stephanie DeLorm

Senior Vice President @ Aon dedicated to helping clients solve their people challenges through innovative total rewards, health and benefits strategies

8 个月

This is a great summary! Love the reference to clients in particular since many that know me well are quite familiar with me saying repeatedly, "what does the client need, want and willing to pay for?"

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