10 Best USA Virtual Phone Number

USA virtual phone numbers, with local, mobile, and toll-free options, enable calls nationwide without address or SIM reliance. After evaluating 23+ tools, our research highlights 2022's top providers based on optimization, features, and convenience.

Best USA Virtual Phone Number: Get Online

1) RingCentral

2) Nextiva

3) Phone.com

4) Vonage

5) Ooma

6) Dialpad

7) CallHippo

8) Voiply

9) Google Voice

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1) RingCentral

RingCentral stands out as a premier provider of virtual phone services, leveraging cutting-edge VoIP technology to deliver a suite of call management functionalities perfect for call centers. This unified platform seamlessly integrates video conferencing, voice calls, and messaging capabilities. It also features a comprehensive directory listing to enhance visibility in both local and national business directories. Users benefit from advanced features like call forwarding, screen sharing, video voicemail, and detailed call logs, alongside extensive extension options with alerts for missed calls and fax receipts. RingCentral supports robust customer service through various channels, including chat, phone, email, webinars, FAQs, e-guides, and video tutorials, catering to diverse communication needs, including texts, calls, WhatsApp, and email, with SMS reception capabilities.

Features:

• Call Screening: Pre-identify caller information before picking up.
• Call Delegation: Enables admin assistants to handle extensive call transfers efficiently.
• Status Indicators: Users can display their availability status.
• Call Parking: Securely hold calls in a virtual space accessible from business phones.
• Paging: Broadcast real-time messages to mobile and desk phones.
• Shared Lines: Manage multiple calls across various devices.
• Voicemail-to-Email: Forward voicemails to email through the RingCentral account.
• Call Flip: Seamlessly switch active calls among different devices.
• Multiple US Phone Numbers: Offers a variety of numbers.
• Extensive Integrations: Compatible with Microsoft Teams, Salesforce, Hansen, Chorus.ai, Kustomer, G Suite, and more.
• Broad Device Support: Works on iOS, Android, macOS, Linux, and Windows.

Pros:

• Softphone Application: Facilitates audio conferences via desktop.
• Unlimited US Calls and SMS: Offers boundless communication within the USA.
• High-Definition Video Meetings: Supports up to 500 participants for crystal-clear video conferences.

Cons:

• Text and Call Blockage: Some verification communications may be automatically blocked.
• Report Generation: Requires up to 24 hours to produce reports.

Pricing:

• Monthly Rate: Starting at $19.99, with a 33% discount for annual commitments.
• Incoming Calls: Rates begin at $0.25 per minute.
• Outgoing Calls: Charges start from $0.03 per minute.
• No Setup Fees.
• Free Trial: 15-day trial available, no commitment required.

2) Nextiva

Nextiva stands out as a versatile, cloud-based communication platform tailored for businesses seeking robust telephony solutions in the US. It merges seamless call management with a suite of over 40 VoIP features, such as call forwarding, holding, queuing, screening, and parking, catering to both corporate and home phone requirements. The service is diversified into two main offerings: a Business Phone plan that enhances omnichannel customer support, productivity tracking, and internal communication insights, and sales and CRM plans designed to bolster marketing and sales efforts. Nextiva also delivers superior HD call quality through its softphones, facilitating impeccable internal and external communications.

Features:

• Real-time performance monitoring with analytics and call reporting.
• Call queues to manage high call volumes efficiently.
• Voicemail-to-email functionality for easy access to messages.
• Call pop feature to view essential caller information before answering.
• Multi-level auto-attendant for accurate call routing.
• Call screening to prevent spam or telemarketer disturbances.
• Offers a range of virtual US phone numbers.
• Compatibility with third-party platforms like Zendesk, SugarCRM, ServiceNow, HubSpot, Microsoft Outlook, and others.
• Supports multiple operating systems, including iOS, Windows, Android, macOS, and Linux.
• Comprehensive customer support via instant chat, phone, webinars, FAQs, e-guides, and video tutorials.
• Facilitates communication via texts, calls, WhatsApp, and email.
• Capability to receive SMS messages.

Pros:

• Automated surveys for feedback collection post-interaction.
• Pre-built templates for easy onboarding and setup.
• “Busy” mode feature to automatically decline calls.

Cons:

• The cost of high-performance networking equipment may be steep.

Pricing:

• Starting at $18.95 monthly.
• Incoming calls are billed for $0.25 per minute.
• Outgoing calls are billed for $0.45 per minute.
• No setup fees.
• 7-day free trial available.

3) Phone.com

Phone.com revolutionizes telecommunication for small enterprises and freelancers with its cloud-based solution, offering seamless management of virtual numbers across the US. This innovative platform delivers comprehensive VoIP services, encompassing unlimited text, voice messaging, multimedia sharing, and fax capabilities, both inbound and outbound. Tailored for adaptability, it features customizable plans, including limitless calling and pay-per-minute options, enriched with global number access, sophisticated IP phones, and traditional phone adapters. The user-friendly interface of its mobile and desktop applications enhances user experience, while additional features like extensions, musical interludes for calls on hold, queue management, and automated answering systems elevate professional communication.

Features:

• Advanced call analytics for monitoring call patterns and durations.
• Email alerts for new voicemail messages.
• Customizable caller ID and call screening with prerecorded messages.
• Capability to record phone conversations for archival purposes.
• High-definition audio conferencing supporting up to 300 participants.
• User-friendly dial-by-name directory for efficient caller navigation.
• Customizable hold music to entertain callers on hold.
• Voice tags for personalized call responses.
• Voicemail-to-text transcription service.
• Cross-platform support for iOS, Android, Windows, and macOS.
• Comprehensive customer support through instant chat, phone, tickets, FAQs, and guides.

Pros:

• Integrated address book for easy contact synchronization.
• Accessible account history and call logs for business communications.
• Enhanced security with HIPAA compliance for protected health information.

Cons:

• Necessity to put a call on hold to activate the paging feature.

Pricing:

• Basic plans commence at $11.99 monthly, with a 20% discount for annual subscriptions.
• Per-minute rates for incoming calls begin at $0.04 and $0.039 for outgoing calls.
• No setup fees are required.
• Offers a 30-day money-back guarantee for a risk-free trial.

4) Vonage

Vonage emerges as a leading cloud-powered communication platform, delivering exceptional VoIP services with over 50 advanced features. Its platform enriches organizations with a seamless video collaboration experience, adaptable across iOS and Android devices. Vonage ensures superior call quality and performance, offering unparalleled global reliability with a 99.999% uptime. Enhanced with a comprehensive suite including communications APIs, unified communications, and contact centers, Vonage revolutionizes business communication. Its accolades, such as recognition from The Cloud Awards and Frost & Sullivan, underscore its excellence in the industry.

Features:

• Vonage Support PLUS enhances your experience with seamless integrations, efficient hardware setups, and swift resolution of technical glitches.
• Auto-Attendant Functionality streamlines call management by capturing messages and guiding callers efficiently.
• Follow-Me Feature ensures call redirection to your chosen device, keeping you connected on the go.
• Caller ID empowers you to screen incoming calls, enhancing privacy and control.
• Do Not Disturb Mode diverts calls to a tailored voicemail, maintaining your focus when needed.
• Robust Third-Party Integrations with platforms like ConnectWise, Zoho, NetSuite, Salesforce, and Microsoft Dynamics enrich functionality.
• Comprehensive OS Support across iOS, Android, Linux, macOS, and Windows for unparalleled flexibility.
• Multiple Number Availability allows for diversified contact options.
• Diverse Integrations, including Salesforce, Microsoft Teams, Dynamics, Office 365, G Suite, and Zoho CRM.
• Virtual Phone Number Options include business and toll-free lines for broader reach.
• Customizable Audio Playback offers personalized voice prompts and a variety of hold music.
• Dedicated Support Channels via chat, email, and phone for any inquiries.

Pros:

• Unlimited Team Messaging enables seamless internal communication.
• Comprehensive Call Records provide valuable insights for business analytics.
• On-Demand Call Recording supports up to 15 hours of call data retrieval.

Cons:

• Customer Support Accessibility can sometimes be delayed, affecting issue resolution.

Pricing:

• Starts at $13.99 per line/month for mobile plans.
• 14-Day Free Trial for new users to explore features without commitment.
• No Setup Fees, ensuring cost-effective implementation.

5) Ooma

Ooma stands out as an innovative cloud-based solution tailored for businesses, providing a suite of features, including efficient messaging, a dedicated support center, seamless virtual voicemail, and comprehensive video conferencing capabilities. Echoing the reliability of RingCentral, Ooma offers advanced video and audio conferencing services backed by a stellar 99.999% uptime commitment. Uniquely, it enables cost-effective communication with free international calling and boasts a competitive edge with its affordable and robust conferencing arrangements, ensuring that meetings are not just limitless but also highly accessible.

Features:

• Offers flexible dial plans with an intuitive drag-and-drop interface for call routing.
• Utilizes visual call flows for managing after-hours communications.
• Features detailed call analytics tracking calls by various metrics such as day, time, duration, location, and specific issues.
• Customizable opening and closing messages and greetings for businesses.
• Supports number porting and seamless call transfers across devices.
• Integrates with popular third-party applications like Slack, Zendesk, GoTo, Marketo, and Microsoft Teams.
• Compatible across Android, iOS, macOS, and Windows platforms.
• Provides the ability to obtain multiple phone numbers.
• Video conferencing capability for up to 100 participants.
• Available numbers in over 60 countries, including South Africa, Puerto Rico, the United States, Canada, Romania, Russia, and South Korea.

Pros:

• Ninety days of recording storage included.
• High-quality and efficient video calls.
• Multiple channels for customer service support, including email, tickets, and phone.

Cons:

• Reports of subpar audio quality.
• A limited number of third-party integrations.

Pricing:

• Competitive starting price at $19.99 per month.
• No setup fees are required.
• Offers a 30-day free trial for new users.

6) Dialpad

Dialpad emerges as a premier choice for businesses and individual entrepreneurs seeking an efficient virtual phone solution catering to teams of up to 20 members. This cutting-edge platform offers a suite of VoIP services, including unlimited domestic calling, messaging, and voicemail capabilities, seamlessly blending professional and personal communication streams. With its advanced business analytics, Dialpad enables users to monitor performance metrics meticulously. Users appreciate the flexibility to tailor settings and limit business communications to specific hours, ensuring a balanced work-life dynamic. The service enhances connectivity with real-time call notifications and discerning call management, positioning itself as a robust tool for optimizing business communication strategies.

Features:

• Dialpad introduces a U.S.-based virtual receptionist service for both business hours and after-hours call management.
• Features an automated attendant to efficiently direct callers to the appropriate individual or department.
• Offers voicemail-to-text transcription, enabling users to read messages conveniently.
• Provides comprehensive call analytics and usage reports for better performance tracking.
• Allows the creation of custom greetings to professionally welcome callers.
• Utilizes on-hold music to maintain engagement with callers on hold.
• Capable of handling multiple calls simultaneously without compromising service quality.
• Includes call screening and spam blocking to manage incoming calls effectively.
• Compatible across multiple platforms, including iOS, Android, Linux, and macOS.

Pros:

• Offers a selection of virtual business phone numbers at no additional cost.
• Provides the option to port existing business numbers for a seamless transition.
• Ensures calls are not missed by allowing the phone to ring up to 15 times.

Cons:

• Necessitates syncing with personal phone contacts, which may be cumbersome for some users.
• Initial setup for extensions and call recording features may require significant effort.

Pricing:

• Basic plans commence at $15 per month.
• Local numbers are available from $5 per user per month.
• A 14-day free trial is available, allowing businesses to evaluate the service before committing.

7) CallHippo

CallHippo, headquartered along the East Coast of the Southern US, emerges as a leading virtual phone service recognized in over 50 countries worldwide. With features such as smart switching, voicemail, intelligent call forwarding, and the ring-all function, CallHippo enhances operational efficiency. Users appreciate the versatility of displaying a virtual number for outbound calls and the convenience of managing incoming calls via the app or routing them to another number, all while supporting multiple user integrations on a single account.

Features:

• Record conversations automatically for managerial review.
• Automated dialing with the power dialer for efficiency in contact list outreach.
• Seamless call transfer capabilities to team members.
• Incoming call queuing for times when agents are unavailable.
• Enhance discussions with a three-way call conference feature.
• Access real-time analytics for call metrics, trend identification, and business scaling.
• Equitable call distribution among team members with automatic allocation.
• Offers multiple virtual US phone numbers for diverse needs.
• Extensive third-party app integrations, including Freshdesk, HubSpot, and over 100 others.
• Compatibility across Android, macOS, iOS, and Windows platforms.

Pros:

• Complies with HIPAA standards for enhanced patient information security.
• Customizable on-hold music to improve caller wait times.
• Call monitoring options for supervisors to observe anonymously.

Cons:

• Power dialers may lead to increased call volumes, requiring management.

Pricing:

• Monthly subscriptions start at $16.
• Incoming call rates are as low as $0.02 per minute.
• Outgoing calls are also priced starting from $0.02 per minute.
• No setup fees are required for new users.
• Offers a 10-day free trial to explore features.

8) Voiply

Voiply stands out as a leading provider in the realm of global and virtual communication services. Offering a complimentary virtual phone number across more than 50 countries, it empowers users to manage call routing to several numbers either simultaneously or sequentially. With Voiply, adjusting incoming call directions to ensure they reach the intended number or device is seamless. Its suite of advanced options includes features like international ringback tones, call sequencing, SIP trunking, and meticulous call filtering. The platform boasts an intuitive online management center, robust hosted PBX capabilities, and limitless extension options. This innovative phone system is designed to offer unparalleled flexibility in calling plans, backed by multilingual support and customizable voice menu settings to cater to diverse business requirements.

Features:

• Access real-time analytics and reports through an easily navigable online interface.
• Utilize personalized Interactive Voice Responses and custom greetings to engage callers.
• Schedule call routing based on your business's operational hours.
• Employ an auto-attendant to efficiently direct callers to the appropriate department or personnel.
• Manage voicemails with ease, receiving them as email attachments.
• Option to record select or all incoming calls for quality and training purposes.
• Maintain 24/7 control over your account details via online management.
• Comprehensive call logs are available, detailing call dates, times, and durations.
• Customize the hold music to enhance the caller experience.
• Compatible across major platforms, including iOS, macOS, Android, and Windows.
• Diverse customer support options, including live chat, phone, email, and a detailed FAQ section.

Pros:

• Adheres to HIPAA compliance standards, ensuring premium data security.
• Capable of displaying detailed caller ID and information for enhanced call management.
• Features call filtering to block unwanted spam or telemarketing calls effectively.

Cons:

• The cost of per-minute charges can add up, making it expensive for some users.

Pricing:

• Monthly plans commence at $7.16.
• The per-minute rate for incoming calls starts from $0.014.
• Outgoing calls to the US and Canada are included at no additional cost.
• SMS receiving capability included.
• Offers a 30-day free trial to test the service.

Link: https://www.voiply.com/

9) Google Voice

Google Voice offers a seamless and user-friendly virtual phone number service tailored for both personal and business needs in the USA. This innovative platform stands out by providing unique phone numbers at no cost, making it a go-to choice for individuals. It supports PBX system customization and leverages Wi-Fi or cellular connections for communication. Users can enjoy functionalities such as messaging, file downloading, and voicemail management across mobile and landline devices.

Features:

• Instantaneous reporting allows for immediate access to call data.
• Customizable phone greetings are available upon obtaining a Google Voice number.
• Pre-call screening feature to identify caller information.
• Integrated address book for contact management.
• Flexible call routing to specific extensions or group lines based on set rules.
• Built-in spam and telemarketing call blocking.
• Compatibility with Google Calendar, Meet, Gmail, and Drive for enhanced productivity.
• Support for multiple operating systems, including Windows, iOS, Android, and macOS.
• Comprehensive customer support with live chat, FAQs, e-guides, and instructional videos.
• Offers both local and international virtual phone numbers.

Pros:

• Capability for audio conference calls with up to 4 participants.
• Provides a secure, custom business email service.
• Features noise cancellation technology for crystal-clear voice quality.

Cons:

• Lack of vanity and toll-free number options.

Pricing:

• Subscription plans begin at $125 monthly.
• Charges for incoming calls start at $0.02 per minute.
• Outgoing call rates initiate at $0.01 per minute.
• SMS receiving capability included.
• 14-day free trial available for new users.

Link: https://voice.google.com/u/0/about