1. Do take a screenshot of your entire screen

52 dos and don’ts on how to get things done?by?the IT department

From more than 10 years of experience working in and with IT, I've created a list of 52 dos and don’ts that can make your work with IT much more productive and enjoyable ??

These dos and don’ts are not about managing an IT department, but about how you can get things done by the IT department.

A new dos and don’ts every week in 2023 ????

Week 1. Do take a screenshot of your entire screen

When you are creating a bug report, do take a screenshot of your entire screen ??

I know it from myself, when I want to show an error, I take a screenshot of the error, and not the whole screen.

However, the whole screen offers so many pieces of information that will help the developer fix your issue.

Important information that are given when taking a screenshot of the entire screen:

• Settings in the program you are in
• The operation system
• Your browser
• Time and date
• Other programs you might have open at the same time

Originally posted on: https://datamaverick.co/blog/52-dos-and-donts-on-how-to-get-things-done-by-the-it-department/1-do-take-a-screenshot-of-your-entire-screen