017 - "Data-driven" is one of the biggest mistakes in B2B marketing
B2B Excellence is a weekly newsletter that curates the best B2B marketing content from the brightest minds in our industry.
We include the perspectives from a variety of enterprise marketers, stories from fast-growth businesses challenging the conventional ways of working and thinking, and the top 1% of B2B marketers shaping modern-day practices.
Grab yourself a cup of tea and review our archived entries at ?https://www.b2bexcellence.co/
****
1* "Data-driven" is one of the biggest mistakes in B2B marketing?
There has been a lot of content recently around this idyllic philosophy that companies simply need to focus on building their brand, to create thumb-stopping engaging content, attribution is bad and paying for expensive technology is stupid.
The smart folks at Refine Labs, led by Chris Walker have created a wave of marketers repurposing their original point of view, with water down content with little substance.
Attribution is not bad, it’s an important piece of creating an informed view of your marketing. It shouldn’t be your only source, there is not such a thing as a single source of truth, but many sources, all collected together, analysed, with context, to help strategic thinking and planning.
This header and the opening paragraph “Most B2B interactions cannot be measured” is just wrong.?
Yes, attribution can’t directly measure large components of the B2B buyer's journey, but you can consider a whole host of different strategies to measure your marketing, with data, for example.
Brand studies - how is your marketing influencing sentiment and purchasing intent for your business?
Brand Terms / Direct traffic - have you seen an increase in users searching for your business with an increase in brand investment
Qualitative - sign up form asking where they have heard from you?
Qualified Pipeline CVR - An increase in CVR from qualified pipeline vs marketing investment, by source
There is no perfect world for measuring your marketing efforts, and your data isn’t perfect, but with context, a smart framework, and a well thought out data strategy, YOU CAN MEASURE IT.
2*? When was the last time you spoke with your customers
Joe goes on to say…
A. The best content topics come from the mouths of your prospects
B. The best insights come from the brains of your SMEs
I’m not sure point B hit home for me.
But point A really resonated.
How much of your planned content for 2022 was informed by speaking with customers and how much was informed by thinking what they want.
It’s a healthy reminder to ensure we’re always creating content for our customers. It's a big investment of time, resources and effort, so don’t skim over the basics of ensuring your customers will like your content.
When was the time you had a conversation with your customer, carried out market research, had feedback on copy from your customers, or listened to a sales call?
领英推荐
If you're creating content, and hopefully you are. When was the last time you carried out any of the above?
3* Top 18 B2B marketing themes that never seem to get old
I had the intention to share my top 3 themes, but honestly, I couldn't decide, so I thought I would list ones I would include.
I would love to hear from you! What would you include?
4* Uncovering the Truth About Account-Based Strategies in Europe
This ebook has some interesting takeaways around the behaviours of ABM in Europe. Here are 4 key takeaways you’ll get from this article.
Conversations You Should Read
Tools & Platforms
Each week I share a tool I have used, plan to use or I find interesting.
?
B2B Marketing Partner
2 年Agreed, for me, it's taking a step back and applying real life behaviour and expectations behind the channels and platforms use. Just choose data to help make this decisions
I help ambitious marketers eliminate the guesswork from effective B2B marketing
2 年I think it’s less that data is bad, it’s that bad data is bad (and often misleading). All too often we’re led to believe that the available data delivers near-perfect clarity on what’s happening, what’s working and why. The reality is a whole heap fuzzier. For example, the data tells us that the vast majority of new business starts with search. Yet doesn’t show what made people search in the first place. So companies invest a ton in SEO when they should be taking a more balanced approach. Ultimately, I’d argue that it’s more important to be data-informed than data-driven. (It’s not as catchy though.)