#012 - Dealing with Resistance to Change in Unstructured SMEs

Hello everyone,

I’m excited to share this edition of our newsletter with you! In this edition, we’re addressing a significant challenge many accountants and FBPs face in SMEs: dealing with resistance to change.

This issue can severely hinder the implementation of necessary improvements and innovations, making your job more difficult and limiting the company’s growth potential.

The Problem

Resistance to change is a common obstacle in many SMEs. Whether it's new financial processes, updated technology, or strategic initiatives, getting buy-in from SME owners and staff can be incredibly challenging.

This resistance often stems from fear of the unknown, comfort with the status quo, or a lack of understanding of the benefits of change.

A Story

Let’s talk about David, an FBP at a small SME. David identified several inefficiencies in the company's financial processes and proposed implementing a new software solution to streamline operations. However, despite his well-researched plan and clear presentation, the SME's management and staff were resistant to the idea. They were comfortable with the existing processes and wary of the disruption that a new system might bring.

David faced pushback at every turn. Meetings to discuss the new system often ended with more questions than answers, and staff members were vocal about their concerns. This resistance made it difficult for David to move forward with the changes he knew were necessary for the company’s growth.

Ajibola's Tips

When you’re dealing with resistance to change, here are some practical steps you can take:

1. Communicate the Benefits Clearly

Ensure that all stakeholders understand how the change will benefit them and the organization.

Action Tip:

Use real-world examples and case studies to illustrate the positive impact of the proposed changes.

2. Involve Stakeholders Early

Engage key stakeholders in the planning process to gain their input and buy-in from the beginning.

Action Tip:

Form a committee or working group that includes representatives from different departments to provide feedback and support.

3. Demonstrate Quick Wins

Show the immediate benefits of the change through quick wins to build momentum and confidence.

Action Tip:

Identify and implement small, easy-to-achieve improvements that can deliver immediate positive results.

4. Maintain Open Communication

Keep the lines of communication open to address concerns and provide updates on progress.

Action Tip:

Schedule regular meetings and updates to keep everyone informed and engaged throughout the transition.

Change is never easy, but it’s often necessary for growth and improvement. By communicating effectively, involving stakeholders, and providing the right support, you can overcome resistance and successfully implement the changes needed for your SME to thrive.

Grow With Us

To further your understanding and skills, consider joining our mentorship and coaching programs. This is a great chance to learn from experts and connect with peers who are also navigating the challenges of finance in SMEs.

Conclusion

Thank you for being part of this edition. As you work towards overcoming resistance to change, know that your efforts are crucial to your growth and the success of your SME. Subscribe to our newsletter to stay updated with the latest insights and strategies.

Together, let’s tackle these challenges head-on and create a work environment where both our businesses and careers can thrive.

Cheers,

Ajibola