????? ?? - CS Manager
Responsibilities:
1. Lead local service team.
2. Service partners Agreements & management.
3. Service KPI Management and report.
4. Service coordination (SYS/OP/Commercial)
5. Service Business Development
Qualifications
You must be living in Korea and own a Korean permanent residency.
The Korean language should be native level, and English should be above the business level. (both speaking and writing)
Knowledge of PCs and computer components is essential.
Bachelor's degree in Electronics / IT Engineering or equivalent
Possess 7 years of relevant working experience as IT or Hardware product service manager.
Leading and managing team experience over 2 years.
Experience leading and/or creating processes preferably within the service environment
A good knowledge base of the country/region, and The ability to provide excellent customer service.
Capable to work in fast changing environment; handle high stress level; logical and analytically.
Proficient in MS office and relevant programs.
Excellent communication skills
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010-2813-0910