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[email protected]

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In the fast-paced world of retail, order management is the backbone of e-commerce success. One of our valued clients, a leading retailer in Saudi Arabia, recently embarked on a transformative journey by partnering with trustangle to implement our advanced Order Management System (OMS). The results were nothing short of remarkable.

The Challenge: Fragmented Fulfillment, Frustrated Customers

Before trustangle, the retailer was grappling with a fragmented order management process, leading to a host of challenges:

• Frequent stockouts that left customers disappointed
• Delayed shipments that tarnished the shopping experience
• Disjointed sales channels that hindered operational efficiency They knew they needed a comprehensive solution to unify their operations and delight their customers.

The Solution: Centralized, Automated, and Optimized

By integrating the trustangle OMS with their e-commerce platforms, the retailer was able to transform their order management capabilities. Key features included:

• Seamless integration with multiple carrier services for automated label generation and real-time tracking
• Intelligent inventory synchronization across all sales channels to prevent overselling
• Optimized order routing and fulfillment strategies to minimize shipping costs and delivery times

Powerful reporting and analytics to drive data-driven decision-making The Results: Soaring Efficiency, Delighted Customers

The impact of trustangle OMS was nothing short of remarkable:

• 20% reduction in shipping costs through carrier optimization and intelligent fulfillment
• 12% increase in customer satisfaction thanks to improved delivery times and order visibility
• 15% decrease in the cost of processing returns through streamlined returns management

Scalable infrastructure to support a 30% surge in order volume without operational disruptions ?

Your Pathway to E-Commerce Excellence

Are you ready to revolutionize your order management and elevate your customer experience?

Contact us at [email protected] to learn how trustangle can be your partner in success.

Sincerely

trustangle team

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