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We are pleased to submit you a detailed quotation.

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We have the pleasure of enclosing our most recent catalogue.

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The initial order is subject to a discount of 15%.

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We can make you a firm offer of ...

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Your ordered goods are out of stock, but we can offer you a substitute.

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Prices are subject to change without notice.

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The goods come with a two-year guarantee.

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Our terms of payment are as follows: quarterly/monthly payment.

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We can allow you a three months' credit

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Under separate cover you will receive a credit note for the sum of €1.000.

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The goods we ordered on 11th March have not arrived.

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We regret to inform you that our order no.2244, which should have been delivered by 3rd November, is now considerably overdue.

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Our consignment of 100 computers was stolen in transit.

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Mr Boyle is extremely concerned at ...

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We have marked the delivery slip accordingly.

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Please arrange for reimbursement of the value of the damaged goods.

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I want to query the charge for packing which seems unusually high.

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We are sorry to hear that the goods are damaged.

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Delivery will take three weeks.

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The items are in stock and should be ready for dispatch by next Wednesday.

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We will dispatch the goods on Tuesday by air freight.

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Please note the address of our office.

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Order no. 2113 will be ready for delivery as of 24th August 20.

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We are afraid to tell you that we are unable to deliver your order.

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The documentation requested has been sent to you by registered post/by messenger/by courier.

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