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Zenarate AI Coach - Call Simulator + Call Analyzer
Watch this intro into Zenarate's newest platform feature, Call Analyzer. Learn more at https://www.zenarate.com/call-analyzer/
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Capture, Organize, and Score Automate - Live call analysis and scoring at scale
Call Analyzer automatically ingests live call recordings, transcribes them, and scores them, keeping managers focused on delivering excellence.
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Turn Call Data into Insights Identify skill, empathy, and compliance gaps quickly
Leveraging the data from the call analysis, Call Analyzer identifies skill and compliance gaps so managers can manage progress and ensure high performance.
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From Insights to Action Recommend Additional Call Simulator Coaching
Once skill, empathy, or compliance gaps are identified, Call Analyzer instantly creates a development plan that recommends additional AI Simulation training, all within the AI Coach platform.