World's first WhatsApp Queue Management solution, by Wavetec

Wavetec is the first company to offer its customers with a unique experience of this innovative queuing experience through WhatsApp. WhatsApp queue management is a fully integrated experience enabling the option to join a queue with real-time queue information. It is built on the premise of innovation, to improve customer experience and increase staff productivity. WhatsApp Queuing is powered by Spectra, an enterprise software that seamlessly integrates with all applications to minimize custom

A WhatsApp queuing demonstration video, all from the comfort of one's home.

A client demonstrates how Wavetec's WhatsApp queueing works, from scanning the QR code, to receiving an e-ticket. Ease, convenience and safety.

WhatsApp queuing deployed by alOula Development, KSA.

A client scans a QR code for access to a live but private WhatsApp chat. There onwards he will receive real-time notifications about his place in the queue, and after having been served will be requested to share his feedback as well.

WhatsApp Queueing deployed at a Nike store.

This Nike store installed digital signage and a sign with a QR code to encourage shoppers to virtually queue for a chance to shop.

WhatsApp Queueing Customer Journey flow.

A map of what a customer can expect when they journey through a WhatsApp integrated queue management system.