Turn thousands of feedback comments into meaningful insights in minutes

Our AI-powered thematic engine turns unstructured feedback into specific and deep insights in real-time, without coding

Pick up issues you weren't aware of, before they cause churn

Thematic doesn't miss a beat, identifying emerging themes and significant shifts in real-time. Our AI catches rare theme changes too. With unbiased and proactive insights, you'll lead the way in customer satisfaction and retention.

Seamlessly connect customer feedback from across your business

Thematic works for all kinds of customer feedback. You can harness from across your data sources to understand the true voice of your customer.

Get impactful insights to the right people, fast

With automated workflows you can easily discover challenges, align teams and catch problematic bugs. Personalize alerts - new comments on a feature, a change in sentiment or NPS - so your teams are on top of the insights they care most about.

Give every team an instant understanding of customers with Thematic Answers

Don’t waste hours analyzing customer feedbackdata to address adhoc questions from every team. Type in your question and in seconds you'll get a summary answer with rich detail, verbatims and powerful visualizations.