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Don't let your network let you down because it’s the thing that allows you to communicate with your staff, clients, partners, and suppliers. ? ???????? ????'???? ???? ? We monitor and run your data network daily with agreed deliverables and service metrics. Applying industry best practices, we give you a robust, reliable, and deterministic network. This is managed by responsive, proactive, and highly skilled team of Opticore engineers at your disposal 24/7.

Opticore Hosted Management Platform (OHMP)

Our bespoke Opticore Hosted Management Platform (OHMP) provides best-practice monitoring of your network. It can be tuned to meet your business priorities. With innovating and pioneering capabilities and functions, the latest version of OHMP is our most advanced yet. Our mission is to securely connect people and move data across global corporate networks. As an ISO 27001-certified organisation, security is embedded in the functionality of the platform and the service we provide.

Our Network Operations Center Pyramid

Our frontline engineers in the NOC are supported by our extensive pool of specialist engineers throughout the business. We pride ourselves on our people who are carefully selected to ensure that they are both highly experienced specialists in their respective disciplines, and also effective in understanding the business imperatives and platforms of their clients. We're confident there isn't a technical issue we cannot deal with.

ITIL Service Lifecycle

Our business practices have been developed over the course of the past 30 years with a continued desire to provide exemplary services to our clients. Incorporating practices in line with the ITIL Library ensures that we can systematically align our services with the needs of our clients. We understand the importance of utilising up to date methodologies as advancements in technology are ever evolving, at record speed.

Our Process - The Life of an Incident

In many ways an Opticore Managed Service is like an insurance policy, but with lots of other bells and whistles. As with other insurance policies, the measure of the supplier is how they deal with an incident when it occurs. This chart summarises the steps we will take should a service affecting incident occur.