Make sense of all the noise

Keep tabs on guest satisfaction overall, by location, or by category (e.g. service, food, etc.) with restaurant-specific sentiment analysis. Machine learning analyzes the sentiment of each comment and categorizes terms so you can effortlessly filter feedback and take action.

Manage all your reviews in one place

Gone are the days of logging in to multiple platforms to read and respond to reviews. With Sentiment, you can effortlessly monitor and engage with aggregated feedback from: -Your website -Direct surveys - Google - Facebook - Twitter - OpenTable - Tripadvisor

Connect reviews to guest profiles

Better understand and thoughtfully respond to feedback with context about each guest and their visit history. By syncing guest profiles from your restaurant CRM to individual reviews, you can personalize each response and boost retention.

Spot trends before they impact sales

Uncover powerful insights with high-level reporting and the ability to dig into specific reviews tied to sentiment trends. Stay connected with daily summary reports and leverage that intel to grow your business.