Account management

Manage all your accounts and contacts with a multi-tenant architecture, and deliver personalized service to all your customers.

Billing and contracts

Provide customized support plans to your customers with contracts and build lasting customer relationships.

Portals

Lets each division of your organization define their product or service specific configuration and work as independent units.

Request Life Cycle

Visually design the complete life cycle of a request with various statuses and transitions using a simple drag-and-drop canvas. Guide support reps efficiently through the request resolution process.

Field service management

Provide quicker on-site services with the help of Zoho/Google Maps. Say goodbye to the challenges in managing support rep availability, and prevent unnecessary or cancelled trips to the field.