About
With the Itential ServiceNow application, available in the ServiceNow Store, IT organizations can present self-serve network and infrastructure automations into the ServiceNow Platform through a dynamic self-service catalog or by using Itential Actions within a ServiceNow Flow, allowing users to run these automations to deliver and complete IT service requests. By delivering a simplified, streamlined solution that brings network and infrastructure automations into the ServiceNow platform, Itential helps enterprises deliver infrastructure changes more efficiently.
This product is intended for
- Network Engineer
- Network Architect
- Network Manager
- DevOps Engineer
- Software Engineer
- Application Developer
- Head of Network Operations
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How to Configure & Run the Itential App for ServiceNow
Once the Itential app for ServiceNow is installed and configured, ServiceNow will discover the network automations published in Itential, dynamically generate any required input forms required by the automation, and then run the automation from ServiceNow. As network teams update or publish automations, ServiceNow will discover any changes and present them to the user.
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How to Leverage Itential Actions in ServiceNow Flows with Itential’s ServiceNow App
The new Itential Actions enable ServiceNow developers to access and run Itential network automations from within a ServiceNow Flow, meaning IT processes can directly self-serve network infrastructure and receive network services instantly. In this demo, see the top ways developers can leverage Itential Actions to deliver IT services at maximum efficiency.
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Deliver Turnkey Infrastructure Automations from the ServiceNow Platform
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