AI learns from unstructured data set such as Website content, Documents, PDF, Word, Knowledge-base

AI Agent Assist is powered by Cognitive Q&A: AI learns from unstructured data sets such as Website content, Documents, PDF, Word, Knowledge-base Powered by Advance NLU, Semantic Search, and Fuzzy Matching Self-learning NLP Seamless integration with third-party Knowledge-base

AI Agent Assist

AI Agent Assist takes care of the trivial tasks, such as looking for information in the script or documents, so your human agents can focus on delivering customer delight, building relationships, generating sales opportunities, and closing deals. Learn how While talking to your customers, your agents can ask the AI Agent Assist (a chat or voice interface) to find information. The bot finds information quickly, sparing the human agent to sift through the pages of the script or other document