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Software used to recover and process outstanding debtor payments on behalf of organizations or collection agencies. - Automate payment collection processes such as debtor communications, fee calculations, and status reports - Use case management systems to track collection status and make adjustments based on payment history - Generate and store debtor documentation such as collection letters - Manage credit limits, penalties, and overcharges
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Cogent, an award-winning debt collection and litigation management software, leads the industry with advanced capabilities tailored to modern collection practices and regulatory compliance. Trusted by top debt collection agencies and law firms, Cogent seamlessly automates processes with Hyperautomation, Artificial Intelligence (AI), and Data Analytics. It supports compliance with FDCPA, CFPB, and Reg F regulations through a robust rules engine. Cloud-ready for any time, anywhere access, Cogent also offers on-premises deployment options to meet diverse organizational needs. The solution empowers consumers with a self-service portal, enhancing the debt repayment experience with seamless interaction.
spoctoX is a full stack AI-driven debt-support and risk mitigation platform designed to assist banks and non-banking lenders in effectively managing and optimizing their debt collections processes. The platform offers a range of features and capabilities aimed at digitizing, automating, and streamlining collections activities. Some key features of spoctoX include: - End-to-End Collections Lifecycle - Legal Workflows - Digital-First and Data-Driven - Digitization and Automation
Credgenics Collections Analytics comes with advanced Machine Learning (ML) capabilities for targeted collections strategies which enhance outreach, reduce the time and cost to collect, while boosting recoveries. The data-backed decisioning transforms the overall collections approach with dynamic segmentation, real-time insights and personalized communications. Our well trained ML data science model, segments users into risk profiles and is able to predict repayment behaviour and recommends the best channel, day, and time to reach borrowers, which sets our collections strategies above competitors. 1. Borrower Risk Segmentation based on multiple parameters 2. Channel Prediction to identify the optimal outreach plan 3. Strategy Optimization by tracking borrower response in real-time across channels 4. Intent to Pay Prediction based on outreach attempts to determine tele-calling priority
EXUS Collections supports the entire debt lifecycle providing automation of routine processes and tasks and supporting customer interaction through traditional and digital channels. It offers a powerful decision-making engine that is powered by business rules and analytics, incorporating a rich set of metrics without the need of custom development or the need for ongoing IT support. Its high degree of configurability puts you in a better position to meet changing business environment, regulatory requirements and more. 3 key features: ? Visual strategy designer which helps you design and change your strategy in a matter of minutes ? Agent smart scripting which guides your agents during negotiations with your customers and offers a standardized treatment approach ? Advanced DCA management allowing for both offline and online work, automatic assignments and recalls, calculation of commissions and many more
QUALCO 360 offers a comprehensive suite of software solutions for banks and credit organisations managing non-performing loans and credit portfolios. With advanced analytics, machine learning, digital self-service and conversational messaging tools, QUALCO 360 transforms how non-performing exposures are handled. The solutions ecosystem includes: 1. QUALCO Collections & Recoveries (QCR) 2. QUALCO Data-Driven Decisions Engine (D3E) 3. QUALCO Loan Manager (QLM)
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Use the power of AI and Machine Learning in your debt collection business.
Credgenics Litigation Management System digitizes and automates the end-to-end legal processes for debt collections with a seamless and user-friendly workflow based approach. It is an advanced solution that provides a comprehensive 360 degree strategic and data-driven approach to optimize litigation tracking, reporting, and analysis for recoveries. The solution provides complete visibility to the stakeholders on the status, pendency and performance for the legal operations. The performance of various legal resources and the engaged advocates can also be monitored in terms of closure and recovery rates of cases. Key Features include: ● Digital and customized litigation workflows for vendor management, notices and tracking ● Automated dispatch of notices based on a pre-defined workflow ● Automatic case tracking from court websites ● On-platform reminders and email notifications for pending processes ● Real-time performance dashboards tracking pendency, costs and recovery
Credgenics is an advanced debt collections technology platform that enables banks and other non-banking lenders to completely digitize, automate and streamline collections processes. The SaaS-based platform comes with innovative digital-first and data-driven capabilities. It provides extensive capabilities that are designed to manage an ever-growing level of collections complexities and dynamic regulatory compliances. Credgenics manages all delinquency buckets from pre-due stage to 90+ DPD including legal workflows, with multiple modules that span the end-to-end collections lifecycle. - Digital Communications - CG Collect Mobile app for Field Collections - Collections Analytics - Predictive Dialer and Calling - Skip Tracing - Litigation Management System Key Benefits: 80% Recovery across delinquent accounts 60% Increase in legal process efficiency 40% Reduction in collections cost 40% Increase in field agent’s productivity 30% Reduction in time to collect 5X Return on Investment
SIREC is a platform for the digitization of Debt Management with a Data & AI Driven strategy. Its challenge is to help organizations to make their collection process more efficient and to define the best collection strategy through the most pioneering transformation drivers: data driven, hyper-automation, AI analytics, digital certification, engagement collector, smart payment and cloud native, among others. Its secret lies in the intelligence that enables the business through its technology, its high capacity for parameterization, the potential offered by its collaborative ecosystem and its communities.
EXUS Collections Self Service helps organizations scale their collections capacity quickly and cost effectively through a digital online self-service debt collections tool, which targets specific customer segments proposing alternative debt settlement options. The substantial improvement in collections results, both in terms of quantity and quality, stems from the familiarity of modern debtors with this new-era tool as well as from the convenience and intimacy of the private experience it delivers 3 key features: ? 24/7 availability ? Focus on value-added activities ? Increase customer contacts