CallMiner Platform

About

The CallMiner platform makes it possible to analyze 100% of customer conversations and turn those insights into transformational business change. Analyze interactions at the deepest levels, interpreting nuance and identifying patterns and traits that shed light on new areas of opportunity; Use AI and ML-powered analytics to correlate text-based and audio interactions, even when channels are not integrated; Connect the dots between human understanding and the tangible action required to turn it into business improvement. No other platform delivers the tools and capabilities to drive enterprise-wide value.