About

Calabrio ONE?, a unified suite—including call recording, quality management, workforce management, interaction analytics and data management—equips you with a complete toolset to unlock the tremendous value buried within your contact center and to transform your entire business. One true-cloud, seamless solution combines workforce optimization tools with powerful agent engagement and voice-of-the-customer analytics tools.

This product is intended for

  • Contact Center Director
  • Director of Customer Service
  • Contact Center Manager
  • Call Center Director
  • Contact Center Supervisor
  • Customer Experience Manager
  • Call Center Executive
  • Customer Service Manager
  • Contact Center Operations Manager
  • Head of Call Center

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