The future is automated: Combining AI and workflow automation to dominate IT

Atera Product Manager, Yakov Gorbulsky, hosted a hands-on workshop exploring Atera’s AI-powered capabilities for IT. In this workshop, he covered how our latest integration with Open AI can transform the way IT professionals manage and resolve tickets within Atera. It's a game changer, from AI-based Tier-1 support and automated ticket summaries to resolving tickets on the go and generating new scripts in seconds.