WordsFresh的动态

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IT'S COMING. Sorry to be so dramatic. It's just that we're working on a lot of annual enrollment projects with clients right now, so we know the dread is real. Have you been handling annual enrollment for several years? It can be tempting to fall into a rhythm.? Mail the postcards. Post the flyers. Send out the emails.? But how do you know you’re providing the information employees?truly?need? Talk?*to*?your audience, instead of?*at*?them.? Try this: 1. Survey employees?well before?annual enrollment. Ask what questions they have and what information they want to see. Use their answers to inform your materials. 2. Host informational sessions?and give employees room to participate. Provide a comprehensive overview of your benefits, but don’t stop there. Share your screen and walk employees through the process. Use a virtual chat to solicit (and answer) questions. Record the session and share it afterwards. Break it into chunks and weave it throughout your annual enrollment channels and comms.? 3. Send a follow-up survey?after?annual enrollment. Ask employees what worked and what didn’t. At what point(s) were they confused? What could be improved??Use their feedback to inform your strategy for next year.? #wordsfresh #annualenrollment #openenrollment

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