WHITE RAVEN 的动态

Going back into courses I did many years ago is so refreshing! When you learn it for the first time it is eye-opening. ?? A whole new methodology to work by. Not to mention following the methodology in the past years and achieving results. Oh what an satisfaction! ?? But lately I noticed that 4 years have passed and most of my certifications expired. So I am back! Redoing everything again. At first I thought it will be just repetitive listening, but going back to basics actually reminded me of some core principles and approaches. Looked at the already known methodology with different eyes, perspective and more experience. So I have to notice it is good to be back and good to go over some things again. #hubspot #HubspotInbound #InboundMethodology #HubspotCertified HubSpot Academy

?? Excited to share that I've just earned my "HubSpot: Working with a Ticketing System" certification! ?? In today's fast-paced technology landscape, efficient customer support and issue resolution are critical to maintaining client satisfaction and operational excellence. This certification has equipped me with advanced skills to manage and optimize ticketing systems, ensuring seamless communication and effective problem-solving. ?? Why this matters: *Enhanced Customer Experience: Mastery of ticketing systems allows for quicker response times and more accurate solutions, leading to happier customers and stronger client relationships. *Streamlined Operations: Efficient ticket management reduces bottlenecks and ensures that technical issues are prioritized and resolved effectively, boosting overall productivity. *Data-Driven Insights: Leveraging the analytics tools within HubSpot's ticketing system provides valuable insights into common issues, helping to preemptively address them and improve service quality. I'm excited to apply these new skills to drive innovation and efficiency in my work. A huge thank you to Coursera for providing such a comprehensive and practical course. #ContinuousLearning #ProfessionalDevelopment #CustomerSupport #TechSkills #HubSpotCertified

What's one of the best parts about working in #contentmarketing at a startup? Ideas turn into assets really, really fast. ? At Tango, we're off to the races as long as whatever we want to make aligns with our: ? B2B buyer's customer journey ? Commercial team’s sales enablement requests ? Marketing goals ? Company goals And if we want to test out a new content format? All we need to do is make a [customer-centric] case for an experiment. So after months of writing long-form blogs with the walls of text we aim to help our community avoid, we're trying something different. ? Enter a shiny new web page to help Tango champions explain how to: 1?? Think about the modern training and enablement tech stack 2?? Evaluate their options for increasing general and software knowledge 3?? Ace their next software project with a Digital Adoption Platform (DAP) 4?? Prove all DAPs aren't created equal 5?? Get buy-in on a modern DAP built for process experts *and* end users It's still long-form. It's still full of our messaging and positioning. And hopefully it's easier to take in than a blog post with a "15 min read" label. Check it out here and let us know what you think:

Friday Tip: how to get support from HubSpot within 5 seconds... 1. Call the magic number below 2. Dial 3 3. BINGO! Talk to the friendly support (real human ??) #dailylookup #hubspot #hubspottipsandtricks

There’s always a first time for recording a video, and today I want to share something I’ve been working on that has been truly exciting to create. I’m developing incredible check-in and check-out functionality using HubSpot, leveraging QR codes to track entry and exit times. Special thanks to Diana Marcela Gonzalez for always motivating me to learn and share my knowledge. Let me know in the comments what you think and if there is something else you would like to see. ?? #hubspot #hubspotadmin #hubspottipsandtricks

When you need to learn something new do you prefer... 1. A short video walking through the finished implementation 2. A longer video implementing the solution from scratch Let me know in the comments ?? p.s New HubSpot videos dropping today on the Arrows YouTube channel ?? #hubspot #hubspottipsandtricks

My entire SaaS career has been built on making HubSpot content -- But I'll pull a Christina Garnett, EMBA and amplify better fits. ???? 1. Kristeen Romero ????: brilliant, technical, self-starter (has created TONS of impactful content on HubSpot <-> make.com), is involved with the APAC Admin HUG, has/had an AI podcast with Nick Lafakis. No brainer here. 2. Cameron Collins: started the SprocketPod (podcast with Sprocketeer community); has created informative content for revops/HubSpot AND hilarious content for revops/HubSpot. Follow him if you don't already. 3. Rashida Goryawala: genius-level strategy meets AI-level productivity and tactical execution; is currently a revops meme savant but looking for another opportunity to contribute value; has won an Impact Award via HubSpot (in '23). Excluding her skillsets would be basically a criminal act. 4. Brian Kreutz: they don't call him "Big Brain Brian" for nothing -- spoke at INBOUND 2023 and I have video evidence of his talk being referenced as the most impactful of the conference. If you want granular, nitty-gritty level detail along with the WHY behind certain actions and decisions in HubSpot, there aren't many people better. Head of Playbooks at RevPartners. 5. Lizzie Brouns: strategist with ability and experience as impressive as her radio/podcasting voice (I am still CONVINCED she's been a network anchor prior to her current role). If you need someone smart who also SOUNDS smart -- look no further. I mean that sincerely as someone who was recently diagnosed with a severe Southern drawl and I'm afraid it's terminal. ?? Honorable mentions: Rodrigo Buenfil (involved with HSA Latam so not sure if he'd even qualify or be allowed, but would be a damn good fit if he CAN still apply) and ?? Shadab Khan, who has been oft mentioned in the same sentence as Kyle Jepson when it comes to knowing HubSpot. ?? Spoiler: Everyone on this list is an RPer. ?? My request is you do what I normally try to do -- encourage them. How? Drop a comment. Share a story of impact. Tag a reference. Cold call Kyle Jepson and personally demand they be seriously considered. Ya know, REALLLLLLY encourage them. ??

Happy Friday, everyone! ?? As we head into the weekend, here's a tip: if you have some time over the weekend, consider exploring the insightful courses on HubSpot Academy. ???? It's a great way to get inspiration, new insights, and learn stuff. ?? Wishing you a fantastic end to the week and a relaxing weekend ahead. ? Enjoy the moments and recharge for the upcoming adventures. #HappyFriday #WeekendVibes #HubSpotAcademy #WeekendLearning ????

While HubSpot Academy is putting the finishing touches on improvements to the bootcamp landing pages, they gave the OK to share the registration link. See the link in the comments, if you've been waiting for the next #RevOps bootcamp cohort to open and you already know the topics and other details! (Change your filter to "Most recent" if the link is hiding) Summary: learn foundations for being successful in RevOps, not 'how to do specific technical work in HubSpot' ?? I know that can be confusing since the course is through #HubSpotAcademy. You should also take the on-demand #revenueoperations certification before the first live class-- maybe during next week's #WorldCertificationWeek! I'll share a post with more info once the official page is ready -- Many of you may have already seen my posts about the course for over a year! We're in cohort 6 now ??

[???????? ????????] Everyone has experienced a ????-????????. What if we had a Zoom-like tool to book meetings where everyone knows it's impossible to enter the meeting after 5-min. ???????????? ??????????????s: ?? Meeting inaccessible after 5 minutes ?? Owner can add extra 2 minutes ?? Reliability score based on your previous meetings ?? ?????????????????? ????????: ?????? standing for ??nti ??o-??how. Zoom Google Microsoft 365 Calendly HubSpot --> Could it be a feature? ?? What do you think? #SaaS #Meeting #timing #software #feature #productmanagement #startup