WHILL转发了
Leading Innovation and Ai at Wendy’s. Founder of FreshAi, the Worlds First GenAi Drive Thru Agent.
Navigating Accessibility and Business Value: WHILL’s Self-Driving Wheelchair at Seattle Airport During a recent stop at Seattle-Tacoma International Airport, I came across an innovation that took me by surprise: a self-driving wheelchair developed by WHILL in partnership with Alaska Airlines. Watching this autonomous chair glide effortlessly through the terminal was a powerful reminder of how far technology has come—not only to innovate but to solve real challenges in mobility and accessibility. Here’s why WHILL’s autonomous chair is more than just a cool tech demo; it offers tangible business value: - Labor Optimization: During slower periods, these chairs can operate without human drivers, creating potential labor savings while still supporting travelers with mobility needs. - Enhanced Throughput: At peak times, autonomous chairs supplement human staff, enabling airports to serve more travelers with the same workforce capacity. - Improved Safety: With precision sensors and real-time mapping, these chairs reduce the risk of accidents in busy, high-traffic areas. - Customer Satisfaction: For travelers with mobility challenges, a smooth, autonomous ride to their gate is not only convenient but dignified. - Potential Premium Service: Imagine booking a self-driving chair as a VIP service—a new revenue stream for airports and airlines alike. As an innovation leader, I’m always inspired by tech that creates meaningful impact. Watching WHILL’s chair adapt to the fast-paced airport environment made me think about the possibilities for automation across industries, including QSR. Imagine self-driving solutions for order delivery, drive-thru accessibility, or mobile order pickups—technology purpose-built to streamline and improve customer experience. Where do you see the potential for autonomous solutions to make a difference? Let’s keep the conversation going! Read the full article here ?? https://lnkd.in/eqS3NB5Z Satoshi Sugie, CEO, WHILL Keito Fukuda, CTO, WHILL Lakshman Diwaakar (LD), Product & Engineering, WHILL Dan Perisho, Director, Customer Experience, WHILL #AccessibilityTech #CustomerExperience #Automation #MobilitySolutions #AIFuture #AirportInnovation #QSRTech
Very great insight on the benefits and real-time application! For anyone who hasn't experienced "wheelchair assistance" at the airport... your concepts would make the world of a difference. I use assistance with my mother when we fly, and we often end up walking to the gate because a) they are understaffed and never show up/show up way too late, or b) are completely disorganized and are not there during deplaning. It has been a frustrating experience especially because this is a service that is needed for many people who are not fast and agile anymore/limited mobility...and most airports are extremely long distance from gate to baggage claim. Count me in!
Good idea till some kid holds your chair up playing stop and go with it when youre in a hurry for a flight...... as indicated by the video haha
Game changer!