WaterWalk Hospitality的动态

Imagine never worrying about #staff shortages again. #Hoteliers, your solution is here??????. Giggle is on the brink of launching something that will make your last-minute #staffing headaches a thing of the past??. We’re talking seamless, stress-free, on-demand staffing designed just for you. Curious? You should be. This is the revolution your #hotel has been waiting for. Stay tuned—something big is coming????. . . . . #hoteliers #hotelierssingapore #staffing #hospitality #singapore #hotels

So many people have been supportive of Dan & me as we've put on our boutique hotel owner hats for the New Glarus Hotel! ???? I'm planning to share a little more on LinkedIn about our journey, starting with all the gems ?? we're finding as we continue the cleanup of the hotel before we get into full restoration mode. ?? As you can imagine, cleaning out a 175-year-old hotel means that we're always finding incredible (& hilarious!) pieces of history, like this sign: "Notice: All employees are requested to take a bath ?? before reporting for work. If I'm going to have to kiss ?? your rear to get you to do anything, I want it to be clean. Your Supervisor." ?????? Don't worry—I've already told The Perk team that this is going to be a new company policy. ?? Honestly, I had no idea hotel investment was going to be THIS fun. #HotelRenovation #TheNewGlarusHotel #NewBusinessEndeavor #BusinessInvestors

Glenn chatted with Douglas Browne MBA, President of the iconic Peabody Hotels and Resorts in Memphis, during the Southern Lodging Summit. As the Peabody Hotel approaches its 100th anniversary in its current building, they discuss its rich history and discuss how the hotel is blending its storied past with modern innovations. Doug shares insights on the hotel's recent $18 million room renovation, lobby updates, and elevator modernizations, all while maintaining its classic charm. They also explore the Peabody's exceptional employee retention strategies, boasting a turnover rate of just 11%, and the unique traditions that make the hotel a cherished landmark. Main Points: 100th Anniversary Celebration: The Peabody Hotel is turning 100 years old in its current building next year. Balancing Heritage and Modernity: How the hotel preserves its historic essence while integrating modern conveniences. Major Renovations: Insights into the $18 million room renovations, lobby enhancements, and elevator upgrades. Employee Retention Success: The Peabody's impressive 11% turnover rate and the strategies behind it. Competitive Labor Market Strategies: Competing with major corporations by focusing on exceptional employee experiences. Employee Engagement Initiatives: Offering steak lunches, complimentary coffee and donuts, and personal gestures like monthly candy bars and sodas from Doug himself. Cultivating a Strong Team Culture: The importance of valuing employees to enhance customer service. The Duckmaster Experience: How guests can become an honorary Duckmaster, participating in the hotel's famous duck march tradition. Enhancing Guest Experience: Connecting guests with local culture and creating memorable stays. #PeabodyHotel #Memphis #Hospitality #HotelRenovation #EmployeeEngagement #CustomerService #HotelManagement #HotelHistory #Duckmaster #SouthernLodgingSummit #NoVacancyLive #GlennHousman #DougBrowne #EmployeeRetention #HospitalityLeadership

Glenn chatted with Douglas Browne MBA, President of the iconic Peabody Hotels and Resorts in Memphis, during the Southern Lodging Summit. As the Peabody Hotel approaches its 100th anniversary in its current building, they discuss its rich history and discuss how the hotel is blending its storied past with modern innovations. Doug shares insights on the hotel's recent $18 million room renovation, lobby updates, and elevator modernizations, all while maintaining its classic charm. They also explore the Peabody's exceptional employee retention strategies, boasting a turnover rate of just 11%, and the unique traditions that make the hotel a cherished landmark. Main Points: 100th Anniversary Celebration: The Peabody Hotel is turning 100 years old in its current building next year. Balancing Heritage and Modernity: How the hotel preserves its historic essence while integrating modern conveniences. Major Renovations: Insights into the $18 million room renovations, lobby enhancements, and elevator upgrades. Employee Retention Success: The Peabody's impressive 11% turnover rate and the strategies behind it. Competitive Labor Market Strategies: Competing with major corporations by focusing on exceptional employee experiences. Employee Engagement Initiatives: Offering steak lunches, complimentary coffee and donuts, and personal gestures like monthly candy bars and sodas from Doug himself. Cultivating a Strong Team Culture: The importance of valuing employees to enhance customer service. The Duckmaster Experience: How guests can become an honorary Duckmaster, participating in the hotel's famous duck march tradition. Enhancing Guest Experience: Connecting guests with local culture and creating memorable stays. #PeabodyHotel #Memphis #Hospitality #HotelRenovation #EmployeeEngagement #CustomerService #HotelManagement #HotelHistory #Duckmaster #SouthernLodgingSummit #NoVacancyLive #GlennHousman #DougBrowne #EmployeeRetention #HospitalityLeadership

Even on a good day, it's challenging to make timely and informed decisions while overseeing tens to hundreds of properties. That's why above property managers keep these 3 reports front and center! ?? #HotelFinance #HotelProfitability #HotelTech #Hospitality?

? Professional Serviced Apartment Cleaning: Elevating Your Guest Experience ? First impressions matter, and cleanliness is the cornerstone of guest satisfaction. Imagine your guests walking into a spotless, welcoming space that feels like home—every single time. That’s what we deliver at Golden Mop Cleaning Services. ?? Here’s how we help you succeed: ?? Increase Guest Satisfaction: Delight your guests with pristine apartments they’ll rave about. ?? Boost Bookings: A sparkling property leads to glowing reviews, repeat stays, and higher demand. ?? Reliable Service: Our top-rated housekeeping teams ensure your properties are always guest-ready. ?? Don’t let cleaning become a pain point—partner with a team that understands your business needs and takes care of every detail. ?? Let’s Chat! Learn how we can help you raise the standard of your serviced apartments and keep your guests coming back for more. T: 02038422239 E: [email protected] W: www.goldenmop.co.uk #ServicedApartments #ProfessionalCleaning #GuestSatisfaction #HousekeepingExcellence #GoldenMop

BlueOne Hospitality Management understand that your experience is paramount, much like finding the ideal landlord in hospitality management. Just as a landlord ensures your comfort and satisfaction with a well-maintained property, we prioritize providing you with a pristine and inviting environment during your stay. Our commitment to cleanliness is not just a standard; it's a promise we keep to uphold your expectations. Every aspect of our cleaning services is meticulously executed to ensure your safety, comfort, and overall satisfaction. From spotless rooms to sanitized common areas, we leave no stone unturned in creating an environment that exceeds your expectations. Your feedback is invaluable to us. Like a landlord eager to ensure your happiness, we are constantly striving to improve and enhance your experience. Your input helps us tailor our services to your preferences, ensuring that each visit with us is better than the last. ?? ?? ?? ?? #BestHospitality #goodvibes #BeOurPartner

?? Celebrating Three Years of Transformation at The Galmont Hotel & Spa! ?? I’m thrilled to share that we are nearing the completion of a full refurbishment of 215 luxury hotel rooms! While the finished product speaks volumes about quality and comfort, what often goes unseen are the incredible efforts of my dedicated team. Over the past three years, we’ve not only revamped our guest rooms but also overhauled our energy systems to align with our commitment to sustainability. Managing facilities for a property of this size requires meticulous planning, coordination, and the support of both internal teams and external contractors. It’s a juggling act of orders, deliveries, and shifting timelines—all while ensuring the hotel remains open for guests. We successfully managed the project budget while navigating last-minute changes due to business needs and late deliveries. Despite these challenges, we turned the project around on time, showcasing our resilience and commitment to excellence. Throughout this process, I’m proud to say we maintained a 100% Health and Safety audit score across the property, even while overseeing external contractors who may not always share the same level of investment in our health and safety procedures. As Facilities Manager, I don’t shy away from these challenges; I embrace them to ensure we deliver the best possible experience for our guests. And we show no signs of slowing down! January won’t be a quiet month for us, as we’ll be diving straight into another refurbishment of 60 bedrooms with tight deadlines—but we are up for the challenge! I’m proud to say that our hard work has contributed to The Galmont Hotel & Spa rising into the top 10 on TripAdvisor! We’ve kept the guest experience at the forefront, emphasizing that every detail, from fixtures to fittings, plays a crucial role in their stay. I advocate fiercely for my team, who may work behind the scenes but are always making a loud impact through their efforts. Recognition isn’t just about revenue or reviews; it’s about the dedication that goes into creating a remarkable experience for our guests. Here’s to my amazing team and the exciting journey ahead! ??? #FacilitiesManagement #TeamWork #Hospitality #Sustainability #HotelRefurbishment #ProudManager

MedExpress was the first #urgentcare to scale to 250 centers. Was their "secret sauce" really their granite countertops and Greenbriar quality service? Or was it their early development in #rural West Virginia counties? Likewise, in the '80s and '90s Courtyard by Marriott revolutionized the hotel industry. Competitors followed with a half-dozen "garden hotel" concepts of their own. Clearly success in the #hotel business entailed having a courtyard, right? What followed was unmatched Marriott success and a generation of inefficiently designed knock-off hotels. The "secret sauce" for Marriott International wasn't the garden but rather, bringing a product that didn't exist to suburban and secondary markets in desperate need of new hotel choices. It wasn't until years later the Courtyard brand expanded to metro locations, at which time the garden was abandoned. Success doesn't come from #differentiation alone but rather, differentiation on what matters to consumers.

?? Wyndham Steps Into Extended-Stay Territory! ?? Hey there, fellow hospitality enthusiasts! ?? Wyndham just crashed the extended-stay party, and they're bringing the whole house! ?? Their new Wyndham Residence brand is making waves in the U.S. market, and it's got me thinking about the future of our industry. Quick recap: ? Wyndham's partnering with Reside for a 10-year development deal ? First two U.S. locations are already open in Seattle and Houston ? Demand for extended-stay is outpacing supply 3 to 1 (talk about a hot market!) ? Full kitchens, in-unit laundry, and 24-hour gyms (because who doesn't want to work out at 3 AM?) As a hotel owner, I'm watching this trend like a hawk. Is it time to consider adding extended-stay options to our portfolios? Let's chat! What do you think about this move by Wyndham? Are extended-stay properties the next big thing, or just a passing fad? Share your thoughts below! ?? #ExtendedStayHotels #HospitalityTrends #WyndhamResidence #HotelInnovation