WALTER USA, LLC的动态

Transcript

To succeed in today's manufacturing industry need to do more than just make a good product. You need to become a better partner. This industry is a two way St. You have manufacturers that need to share their knowledge of their products with their customers and then you have the customers that manufacturers need to listen to, to understand the obstacles in their day-to-day. You need to take all of that to create a better product, a better partnership and at the end of the day, better solutions. That's why I'm here. That the Walter America's campus meeting up with Brian. How's it going my friend? Good to meet you, Sir. You must be Jacob. Yes, Brian, what do you do here with Walter? So I recently moved down here to South Carolina to take the position as the technical trainer for for Walter in the US, actually for all of North America, I guess we're servicing Mexico all the way up to Canada out of those facilities. So and a brand new facility, correct. Brand new. Everything you can see in here is all brand new, freshly constructed, all brand new everything. So it's state-of-the-art all the way around. Where do you get that? I heard we have a lot to do today, some scheduled meetings. We have people that flew in from around the country. I'm very excited to get into this with you. And something that we're going to be understanding, not just how Walter does their products, not just how they get things out the door to your floor so you can RIP some ships and get your machines running. It's going to be learning how to turn the supplier into a partner. What a way to start off this tour my friend. Very excited. This looks like a place that's ready for the growth of the industry. So wrong. Yep. So I'm going to be here with a lot of your colleagues today. I'm going to be going through a tour. I'm here as Sanchez Solution, one of Walter's number one companies in North America. We've been doing business for a long time, but I want to see how we can grow together. I wanna see what more we can do for each other. Other than you give me product, I give you money, right. So let's start with this space. What is this? So this is an extension of our Walter Academy, which is the global initiative. So we believe in training not just our sales engineers, but we make. For our distributors are trained so they can kind of help the end user and then we also train the end user. And the idea is not just a death by PowerPoint, but to have kind of demonstrations lined up along with what you have going here. So there's a lot of partnership going on where different kind of initiatives. It's not just VQ product, it's about OK, how do you use this product, how do you do this project? How do you find any information on specific product? I have some more questions I want to meet with your colleague out here too. Hey, is wrong How you doing, Jacob? Jacob. Nice to meet you too, Brian. Ow, Eat right? Yeah. Alright, so classrooms. Those are my bread and butter. This is my home. I love machining, Love the smell. This is a beautiful facility. And this is where all the magic happens. This is what we like to show off here. This is our machine room. Right now we have a couple of machines in here, but there's still more on the way. When we're not done with this real real quick, I'm gonna ignore the sign. I need to. Dude, you got the through spindle. Pulling on there and everything This is awesome Well that's that's one of the drills that we actually have in our catalog so OK good to see it professional face back on Sanchez solutions machine shop owner has to take care of my people What does this mean to me? How can this help my employees What do you guys do for me Well, not only do we use these machines just to run demos and show off our tools and what we're doing with them but we will train our distributor partners and our end users how to use these tools and you know what we can actually do with them. And beyond that, if our customers have some problems or they have something that they'd like to improve, we can bring their parts into this facility and actually put it on our machine and actually cut chips and solve their issues right here for them. This is a prime example. One of our customers sent in these parts for us and we have them numbered. They were having a chip breaking issue. So we were able to put this on our lives and we were able to run it with a couple of different chip Breakers and find out how to improve their process. And we're not taking up any of their. Long time or we're not taking any of their production time or their capacity. And I appreciate that because something that people tell me a lot of the time as a business owner is you need to upskill your people. You need to train your workers, you need to keep them competitive. And at the end of the day, I can't always shut off my machines to train them. It's not that I don't want to. The thing that I need to take care of first is production because that means money for them, their families in this company. And it's tough, man. It's really tough. And that's where we come in. We like to partner with our customer, them, their end users. We don't really want to think. Even customers, but partners. I walked back here, we got something else I wanna show you. Ohh, yeah. OK, This is where this is where I started. I love people like to say CNC machining, the future of this, future of that. Every shop you go into, there's always going to be a manual machine in there. Exactly. What are you doing out here? Well, basically we have some of these manual machines for a couple of reasons. One of the main ones, though, is any customization that we have to do. If we have to modify a tool for customer or something along those lines, this is the perfect place to do it. And sometimes old school is the best. Yeah, to do it, John back here right now, he's getting some off blocks, qualified up for some of the demos we do. But other parts of his job are actually assembling the tools for our customer. Well, they're not just playing the tool, they're buying the whole assembly and we'll put the inserts in the pocket, we'll assemble them. We'll even balance them if they have high speed operations, package them up. We can even engrave and customize them, put the customer's part numbers on the tools for them. I like that. This is sweet. Good to see you again, my friend. Sending you back off to Jacob here. Thank you guys. Have a great one. Guys, my friend, this is what I've been talking about. This is what I've been wanting to see. So we've been going around all day talking about what you can offer me on the education side, what you can offer me on the machining side for bringing my parts in here. This is what you offer on the actual. Product side, correct. I've been to it for me yeah, this is the production unit. This is actually where all the magic happens so we get the blanks power on that side we cut it to pieces the right length then we get it into the odd grinding centerless grinding so that does the body then we go into flu to work that's where we're grinding the clearances and the flutes and then over on that side is the end work so that's the the tip part of it and then it. Goes into different kind of processes blasting, polishing, coating yes and again people we're all here right in America nothing's changed that's. A big thing I think we need to discuss is you can do all of this in Germany but yeah why here why isn't a big deal this is where actually we are the closest to the customer we we have this facility for our N America's market Canada, USA, Brazil, all of these Mexico and this is basically where. A lot of guitar work happens as well. So all the defense work, it's all made in America. That makes sense. So right here, this is something that is also very interesting. So these are drills from customers probably around the country that have got sent in to come to this station to get. Is the reconditioning condition. Yeah, I like that. So you can see that these are all yeah, I see some damage, damage tips and all. So this is the staging area we get it in we kind of batch process it. So there's going to be different lengths, different customers, different types of drills they may need different coatings on each of the drills separately so this. Looks like this is a DC173. That's a deep hole drill for crankshaft that we make. It's a very special just for that application. So yeah, from here on we kind of clean it up, do the rework as needed, and then we send it back to recoating. This is really the rooms where the secret sauce gets mixed and and like I said, we buy our machines from the outside world, but everything that comes in and gets our custom touches put on it. We have our own proprietary, our proprietary Carbide 1. It's a proprietary coating blends, a proprietary finishing operation. So what I wanted to, I had one of our guys over production bring over some samples of, you know, the whole process straight through. We can kind of take a look here. So they come in as our our serrated blanks with through cooling holes already in them. We cut them off to length. We'll see that machine. We have a cutoff and chamfered ends for the coolant holes. We go into step drills. We go from step drills into some floating in there helical flutes, straight flutes, long length to diameter ratios and then we cap it all off with our with our proprietary coding process is what we just saw here. Alright, this is the A-Z of like your day-to-day. This is what you push out the door to make the money. I appreciate this man. Everything you guys have shown me today has just been phenomenal. You, your team. Real quick before I dive in, I want everybody to know if I ever do divulge Walter secrets, I have to work here forever. There's there. There is a lot of secret sauce here in the back of the building that we're not allowed to talk about outside this building. So something we are allowed to talk about though is the things that Walter is bringing to the table for you, not just for them and their workers. That Academy that we went through. That's for you. That's for you to train, that's for you to learn. Bring in your people. The tech center we went through, that's for them to help you figure out your process so you don't have to shut down your line to train your people. The customization is key here and it's key to finding all of these in a supplier so you can learn how to turn a supplier into a partner. For more metalworking tips and industry best practices, stay tuned for the next How to episode and subscribe to the MSC Industrial Supply YouTube channel, a source of original manufacturing content built to make you better.